Hacker News Reader

How long does it take for a refund to be re-credited to the user's card? What's the chargeback threshold before an account gets put on hold? Is there a refund threshold? Eg. 1 out of 4 of our customers are dissatisifed with our product, so we refund 25% of all transactions.

Also, you've created something absolutely amazing. ISO Sales agents across the country are going to be trembling.

Speaking of which, will you have a partner program?

View on HN

The amount of time it takes fro the refund to be re-credited usually depends on the issuing bank. When a refund happens, we send the refund over immediately and settle it at the end of the day. There are currently no chargeback or refund thresholds, but we'll have to see how that evolves as we grow.

We don't currently have any partner program, but it's definitely something we're talking about. Lots of things are in the pipeline!

Reply on news.ycombinator.com