"We know - we know - they are not going to take the time to find the bits that made it sing and hum and make those parts better. We know that on a basic animal level that they don’t get it."
"Delicious is a bitter lesson for everyone. It’s the difference between how people actually use a product versus how rich, out-of-touch knuckleheads think people should be using that product, all to further their own self-interests."
Well said.