Doesn't look like anything's two weeks behind on our end; might've gotten lost in the mix. I assume you already did this, but can you shoot us an email at support@github.com (or sales@github.com for FI sales) and we'll make sure to get on it. You can cc zach@github.com too, just in case, and I'll keep tabs on it personally.
I haven't had to contact sales, but I can vouch for your responsiveness at support@github.com
I've emailed you guys a few times and received 1 hour turnaround with complete resolution, day or night.
Thanks!
Thanks for the feedback! We've tried calling the sales phone number, filling out the web form and emailing sales@github.com, all with no response, so we were starting to give up hope ;)