Stripe is just awful. I have no experience from the vendor side, but as a customer, I've noticed that they seem to associate a credit card number with an email address. My business credit card is associated with dozens of different email addresses, but Stripe wants to use the one associated with my most recent purchase regardless of what email I provide to them.

I get emails coming in to random (but valid) email addresses for purchases I make with vendors using Stripe. For example, I've seen Internet domain renewal charge confirmation notices going to my auto repair email address, and I've seen telecom hardware purchase confirmations going to my Jersey Mikes (sub shop) account email.

I suspect that this is another example of "you are the product."