Chris (CEO) here. What happened with your billing software experience is unacceptable, but it isn’t the primary use case we are solving for.
Yes, we’ll happily white label/license our tech to other insurers, TPAs, etc. We can license tech, and we can also act as a TPA. We built the technology to solve our own problems, but in effect and to your point, we’ve created a platform that others could leverage. If other players want to imitate us or leverage anything we’ve built – great – it’s a business opportunity for us and it helps more people.
If Kaiser calls us and wants to use our software, we’ll take their call ;)