The onboarding part is the most crucial to keep new clients, but i touch it last.
I want to use these tools, but two thing are my pains; pricing and the analysis it needs to set up onboarding correctly
I want to use these tools, but two thing are my pains; pricing and the analysis it needs to set up onboarding correctly
You bring up an interesting comment -- we're under the belief that companies will continue to trend toward investing in customer success.
Instead of spending money on paid ads and other customer acquisition channels we all know that keeping (or expanding) a customer is more efficient than acquiring a new one.