> Over 1000 registrars including several in Russia.

For now. That could well change though.

Refusing a service from the get go is different than pulling the rug out from your existing customers. Why not just stop new Russian domains and require people transfer their domains when they expire?

While I don't have an opinion about your decision to terminate service to Russia (I'm not Russian, I'm not a customer, and I can see how having such a heavy presence in Ukraine could influence the decision), a lot of your comments in this thread directed toward previous customers are very dismissive. I feel like you could have taken the high ground here simply by reining in your attitude.

Fine, I will move my domains this week, even though I'm not in Russia and I don't have affected TLDs.

You're punishing people for reasons they have zero control over. If you actually want to help, pick up a gun and go to Kiev.

This was a slogan used to discriminate against people in the hippy movement, interesting to see that you support it. And yeah, it was a slogan used for deplatforming so the user that you are responded to is correct, monopoly or not does not matter.

But yeah, waiting for you to stop services in the US. Going to move my domains as well (despite not living in Russia) and advocate to everyone who I know to do the same.

You know what? I was on the fence but the snark of "BS no shoes, no shirt, no service. Ever heard about that?" put me over the line. I'm done with Namecheap now.

I'm not making any judgement on your actions - I, like most decent humans, am deeply saddened by "premature" loss of human life and can only empathize with the situation you are put in, but your answer is a noop and makes no sense. Turning down a patron for a hamburger is quite different than forcing someone to move their business-critical infrastructure in a time of crisis.

A little free advice worth what you paid from a former CEO to a current: Now is the time for you to be a strong leader and show courage and respect to those around you. Make your hard decisions (!) but respect those challenging them, especially in a public forum with many of your customers (of which I am one). I'll stick with you though (for now?) because I know the pressure on leaders even aside from unprecedented times.