1) people are overloaded with information and whatever they used to do is not working for them and they hope that somebody else has cracked it better then them and they could adopt that strategy. The people who didn’t have a system in place also are overloaded and hope that they can use something existing rather then inventing their own “wheel”. 2) whatever todays solutions are they are not meeting the need because everyone has a shiny tool/app/system and none of them are satisfied. 6 months in they are looking for a new “system” be it notion or whatever the latest YouTube hotshot is peddling.
I think the reality is that humans are limited when it comes to efficient context switching and hence when it comes to managing todos / knowledge any system that requires human interaction to “manage” it has constraints. So to that effect until we all have AI assistants out system will need a way for us to say no to things so that we can actually manage our system and it in turn can help us be organized and productive.
I personally love orgmode but hate the fact there is not mobile support (which is as good as the desktop). As a result I also use google sheets and things. - it’s far from perfect