For my use case, list views are a must-have. You commented that such feature is on your roadmap. Are you planning to include configurable sorting, like: - list all items per user - list all items per label - list all prio 1 items
Also I could'nt find a way to prioritize tickets.
Are you planning to make the tickets searchable (eg. list all tickets which include the word 'onboarding')?
Will there be a "language add-on"? Some of our customers would need to have access, but rather would like to navigate in their native langauge.