On the other hand, if you believe most people are fundamentally "good" (or at least "mostly not evil"), as I do, then no citation is necessary.
Almost everyone of the thousands of people I've interacted with in the tech/programming field are good people.
Of course, there are plenty of horror stories in relation to the business side of things. It's certainly possible most of them are mostly evil; I have no clue.
To your question: Steve Mann has some interesting thoughts about how being a part of bureaucracy makes it easy to do evil. This is not a new idea: any discussion of collaboration in WW2 Europe will bring up similar themes. Do you think humans who are acting at the behest of an impersonal corporation are intrinsically good in that context?