Netflix used to support my Roku's "skip back 10 seconds" remote button, but years ago they stopped. I rarely watch Netflix anymore but just played something the other day and found they have now also dropped support for the system's subtitle framework, meaning I can no longer use the "show subtitles only when I rewind" feature, which I use constantly.
I cannot conceive of any reason for dropping these features which they already implemented except a petulant desire to maintain full control of the user experience rather than ceding anything to the platform conventions. Well, I bought a Roku because I like the platform conventions. Since Netflix seems intent on pissing in my cheerios I'll happily be pirating what little interesting content they put out in the future, so I can watch it in Plex where things work as they should.