Yup, the customers are definitely happy. Getting 1Gig on their own is rather expensive, but this way they pay indirectly, and still get most of the benefit. Many of the users don't overlap, where some come in the morning, some mid day, and some late at night. On top of that, most of the time they aren't exactly downloading terabytes of information, it's predominantly Zoom and YouTube, plus some general web traffic. I could do something with 20% of the bandwidth and no one would blink. But yes, in general, I would err on the side of offering better internet to the users, rather than making an extra buck with some trickery.