After The Hype

avc.com

14 pointscwan3 comments

The thing to do is focus on those who remain, service them incredibly well, and start building from there. Forget about the hot app crowd. They may or may not be back. Your loyal users will.

This is consistent with what pg and Paul Buchheit say about making a small number of people extremely happy being better than having a huge number of lukewarm users. But did they come to this conclusion independently, or is it high-profile investors listening to each other?

i did not come to this point of view because of PG and PB, although I have heard them express it. i came to it watching the companies we invest in succeed and fail.

For me that's extremely valuable information. Thanks!

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