This reminds me of how q-tip manufacturers forbid you from using q-tips to clean your ears.
Your ears are self-cleaning. They automatically push earwax (slowly) to the outside. A Q-tip is only meant for the outer rim of your ear. There's a saying ENTs use I found while researching my problem: "nothing smaller than your elbow should enter your ear". My ENT told me to stop using the Q-tips. If you find your ears produce a lot of wax, you can just use a tissue on the outside. Or if you're willing to heed the warnings, carefully use a Q-tip, but don't insert it into your ear canal.
(Throwaway because I don't like mixing personal medical info with my regular account)