> Why are any of these things true?

Since you challenge the post here instead of flat-out ignoring it, I believe you think at least some of it may be true, and you want to know more.

To me, the bullet points read as titles in a Zettelkasten or personal wiki, or maybe chapter headlines in a book.

I'm conviced that there's depth to these points, and the author could write a lot more about everything. (Please do!)

Even though the article seems very superficial, I took away at least four points in my personal notes, for further reflection and whatnot:

* Trust through transparency

* Processes are expectations made explicit

* Make true what is real

* people x context = output

YMMV.