> Google with all of their cash in the bank and talented engineers can't even crack the problem.
"Can't they" or "won't they" because it's simply not in their business interest?
"Can't they" or "won't they" because it's simply not in their business interest?
Small problem: There are plenty of folks, foundations, companies who are not resource limited in attacking something like this, yet it still doesn't happen. So maybe it's not as simple as you think?
Just look at the recent (as of yesterday) stories of the changes that Googs is pushing to re-enable tracking that has been previously manually/intentionally disabled by the users. Look at how Maps is forcing users to enable wifi in order to provide routing directions. This one happened to me personally as well.
The wifi thing is just a silly example. The wifi is required to do fast start GPS. 99.99999999% of their users probably don't want slow start GPS. If you do, sure, it's no longer the app for you. Yes, they are optimizing for the customers they want and giving them a good experience . I'm not sure exactly how this is something abnormal. Like, you are basically complaining they won't add knobs for you. That's pretty standard in good products - but also means if the knobs they aren't what you want, it's not a good fit for you.
I got the email in the latter, and that is a super weird take. They had one control for literally everything, which was owned by admins. They almost certainly got complaints that turning it off it made search suggestions not work in sheets/docs/etc. So they introduced a new separate control for that, and made it controllable by the user. Because it's controllable by the user, it also means the admin can't see the doc search history of the user, only the user can. Nor can they delete your history for you - only you can control it. Your auto-delete preferences, etc apply to it.
None of this seems bad or horrible to me. The only thing even worth picking a bone about is whether the new setting should take it's default from the old setting or not. There are issues in there of course, because as mentioned, before admins could turn it on/off for everyone - and this led to lots of complaints. do you take the admin setting? Do you take the setting the user had if it hadn't been overridden by the admin? etc
The claim, in that story, i that it is forced on by default even if you had it off. This claim is wrong, afaict. It was not worth wading into that clear firestorm of a thread.
The support doc clearly says: "If you disabled Web & App Activity in the Admin console, it is turned off for Google Workspace users. Users can turn it on if they want."
IE if the admin had it disabled, it will be turned off. It also says if you had it disabled yourself, it will default to off.
It goes through this quite clearly if you click "what if i had it disabled" and "what happens if i don't do anything".
Overall presenting this as "re-enable tracking that was manually/intentionally disabled by users" is a real stretch.
That's right, because I wasn't attempting to address that. Instead, I was addressing that the cynicism towards Googs is not unjustified.
It'd be much more interesting if you would engage with the actual conversation being had.
No, it isn't. A cell phone connection is sufficient for that.
I'm happy to change it to "wifi helps with a bunch of features they have". AGPS is not even the only one. Wifi scanning is happening in the phone anyway to know when to switch networks, etc, so they are saving power when it is used instead of cell phone.
GPS is just fine for Garmin, TomToms, etc. Why suddenly for a phone that has WiFi in them Maps suddenly "requires" wifi is just not convincing me of anything other than Googs wants all the data.
Yes, it does. See below.
> I'm happy to change it to "wifi helps with a bunch of features they have".
This does change what you said, because "a bunch of features they have" is not at all the same as "GPS, a feature which pretty much everybody wants to use and wants to start fast".
> Wifi scanning is happening in the phone anyway to know when to switch networks, etc
Not if wifi is turned off. If I'm in my car, for example, I might well turn wifi off to prevent the phone from wasting power scanning for wifi networks that aren't there. But I'm still going to have my cell phone connection on.
> they are saving power when it is used instead of cell phone.
Nonsense. See above. Plus, the cell phone antenna is always scanning too, but on a phone it is far less likely to be turned off to prevent that than wifi is.
What I really can't understand is how any of this is connected to your (correct) claim that search is hard and content curation is hard and so we shouldn't expect Google, or anyone else, to just magically solve it. Google could easily serve the needs of users much better than it does, even if it can't do it perfectly. But it won't because it's not in the business of serving user needs, it's in the business of serving advertiser needs, and serving users is just a by-product.
If Google really wants to solve the problems of users, instead of advertisers, it should have users pay them instead of advertisers. But of course it won't since it has spent more than two decades now getting users used to the idea that search and other "hard" services should magically appear for free, and hoping those users won't notice that they are actually the product, not the customer.
This is such a uncharitable assumption i don't even know where to begin. Nobody can serve everyone well. Trying is a quick ticket to failure.
The choice not to serve certain people is clearly the correct one, even if one could theoretically do more than you do now. Why isn't the simpler, more charitable answer that they are just serving the majority of their large userbase, or whoever in that user base they care about? Why is it everyone who feels like they aren't served has to decide the reason is because someone is doing the wrong thing, rather than "guess i'm not the user they are looking for".
As for whether you can do more - Good strategy (and product choices) are framed as mutually exclusive choices: https://hbr.org/2012/09/bringing-science-to-the-art-of-strat...
That is always going to make someone upset, because yes, you could do something more than you do for them. That doesn't make that path make any sense. Trying to do more of everything for everyone is pretending that you don't need to make choices, and that those choices don't have consequences (for example, what users you will retain or not). That is, as i said, a quick ticket to failure.
I never claimed that anyone could. You are attacking a straw man.
You are completely ignoring the actual point I made, which is that Google is a business, and every business serves the needs of those who pay it money, and in Google's case that is not its users, it's advertisers. So serving user needs has to be a by-product.
> Why isn't the simpler, more charitable answer that they are just serving the majority of their large userbase, or whoever in that user base they care about?
Why isn't the simpler, more obvious answer the one I gave, that Google, like every business, serves its paying customers first, and users are not paying customers?
You seem to be going to extraordinary lengths to ignore this obvious fact.
You do a thing (wifi alway on), so clearly everyone does, and therefore clearly we should force it!
The much simpler explanation, given that the product doesn't seem to be failing by any measure, is that maybe you just aren't who they are targeting?
One of the main reasons products fail is because they try to please everyone, and have so many knobs that the UI is horrible.
Good product design requires choice. You don't like those choices. Okay, awesome, it's not the product for you. That doesn't make it the wrong choice, or a bad design. It just means you aren't in the user base they are catering to.
Most of the time, if it turns out the user base thy are catering to is unsustainable, the product will fail, and something that does cater to that user base will take over. So how is this not a uniformly good thing?
The market has products for people who like different things - those users will decide what wins or not.
Google does not need WiFi in order to give directions to locations in the Maps application. However, gaining access to WiFi locations is beneficial to Googs in other fashions. They choose to force people to do it for their gain, not the benefit of the Maps user.
Now, you're trying to say that because some people are technically aware about things and have become vocal and push back against the tide that is Googs' overreaching into people's lives is some how in the wrong. You also seem to be implying that the fact that the vast majority of people are not vocal on the point makes it okay even though they have no idea what is actually occurring. Since they are not complaining, everything is okay, right? That's not how that works.
The location options for wifi or not, are in android settings, part of system wide settings.
No change to google maps will make this setting disappear. It is not an extra control google maps can drop.
Your entire UI tact us baseless, and makes zero sense.
You're been spreading misinformation and misconceptions through this entire thread.
Can you at least argue with facts?
This is 100% factually untrue. AGPS data is downloaded via the net, giving a quick bootstrap.
This statement of your is just used to deflect the truth ; Google wants more, moar, more, always more.
Things are simply never this binary.
Is it though? There are plenty of examples of businesses or even entire industries trying their level best to slow down changes and innovations that will hurt their profits. And in many cases the products may become worse, but more profitable, over time. In the 1970's, you could buy a washing machine in the United States that would last you 25 years. Try doing that now. I'm sure a lot of folks would like their washing machine to last two and half decades, but that's not that profitable if you're in the business of selling washing machines.
But a large part of the problem is that Google can't be bothered to follow their own rules:
Again and again I catch them ignoring my doublequotes and verbatim options.
There aren't any conflicting incentives around that, are there?
Either you respect user queries or you don't.
Also, look at it another way:
Kagi manages to do this while building on Google! It is in another league, just like Google used to be.
Even nano scale Marginalia (1 guy, 1 tower pc, 4 drives) manages to respect my queries.
There is lots of support for assuming the worst of google in this case.
Then I found Kagi last year who manages to exeed my expectations, proving that my original assumption is correct:
It is still possible to provide good results today, Google just fails at it.
I'm not saying it is easy. But it is possible.
(Extra interesting: Kagi builds on Google and Bing, two engines that drive me crazy, yet Kagi manages to be great!)
It’s perfectly reasonable to speculate about whether search quality is sacrificed in the interest of some incentive Google is trying to balance in favor of its own revenue stream. The fact that it’s complex is immaterial.