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I access a remote site near Vancouver with starlink and we have another satellite internet service there too. The starlink cuts out for 5-15s every 3-7 minutes. Makes talking on voip very frustrating. The old satellite with 700ms latency is better for me.

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You have obstructions. I spent weeks getting mine to work right and had to top a couple of trees and build a custom pole mount to get it even higher on the roof. Being in a remote site around Vancouver, you're probably dealing with lots of tall trees too.

Thanks for the hints, I’ll talk To the guy who recently re Aimed the dish and see what could be in the way. I’m pretty familiar with dealing line of sight issues for wireless links. We’re in a valley so might be tough to improve our path.

Look in the Starlink app, under visibility after it has run for 24h and it will show you where all the obstructions are. Quite handy. Clear is blue, red is obstruction.

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