Assaults. A 15-year-old girl was sexually assaulted 4 months ago. Less than a month ago someone got attacked with a knife. Less than a year ago, three teens were arrested for repeated racially-based attacks. In 2020 (because we don't have numbers for 2021 yet), there were 51 aggravated assaults and 239 "other assaults" despite 59% lower ridership from COVID. And it's not just assaults - drug use around (or sometimes even on) the lightrail is a significant problem (276 reported offenses 2020). Theft is yet another problem.
I'm not bringing my family (or even myself) anywhere near the lightrail. I'd prefer to drive just for their safety and mine. I know it's worse for the environment but their safety is my first concern.
And such is the problem with public transit. It's easy to think of it as reducing load on the environment while forgetting that lax law enforcement turns it into a somewhat scary place to be with family members.