Ask HN: Alternate Email hosting to G Suite
Is there a recommended email hosting I could simply transfer to?
Is there a recommended email hosting I could simply transfer to?
The key vendor lockin that has made it hard for me to get away from Google Workspace (f/k/a GSuite) is Google Docs. Lots of people in my work and personal life share and collaborate on Google Docs. That's not easy to deal with unless your email address is on the Google platform.
I tried and desperately wanted to like Microsoft's equivalent Office 365 or whatever its called now. I quickly learned that to administer Microsoft's product requires a full time job. It's horrendously buggy, complex and not catered to SMBs.
Microsoft Office itself is pretty good and Word's collaboration features are approaching parity with Google's. But administering a domain in Microsoft world is just not worth the effort. Google Workspace's domain admin panel, on the other hand, seems to strike the right balance between features and complexity and more-or-less works as expected.
I am really trying to move my life away from Google, but as long as folks in my sphere use Google Docs, that is hard to do. If Google Docs doesn't concern you, I fully endorse Fastmail and have used it in my personal life since 2017.
As I've started hosting more websites (mostly academic projects like unfold.studio or learning-machines.net), I have come to appreciate more and more the ability to point multiple domains' MX records to my single fastmail account. A nice additional benefit is the ability to handle wildcard email addresses. When I log in to ebay, it's with ebay.com@<subdomain>. When I log in to the IRS, it's with irs.gov@<subdomain>. When someone sells an email address or starts spamming it, I can cut it off. And I can hope that maybe a few less rows are getting joined in the big database in the sky.
If you have your Fastmail account configured for wildcard, or "catch-all" addressing, does it let you cut off specific aliases? G Suite/Workspace lets you do catch-all addressing but if one address starts getting spammed, there doesn't seem a way to make it bounce, you can only filter it out.
One thing Fastmail Standard accounts have over G Suite/Workspace is allowing an order of magnitude more specific aliases. When you use the address-per-site technique you describe you can easily hit the few dozen alias limit per-account on G Suite/Workspace.
I'll also be going the same route and using an old vanilla gmail account for Google Docs as needed.
On a related note, I changed my credit card email address, and it triggered a security alert & they froze all 4 of my credit cards. They asked for three different forms of documentation to prove I was who I say I am, and reviewing the evidence will take 7 to 10 days. So if you change your email, be prepared for a little pain just in case.
That way you can change providers and never worry about this stuff.
I'm not against Fastmail specifically but I'd definitely consider services based in countries which do better privacy-wise.
1. To have control over my account, so I can use my custom domain and move to another provider without the years it takes for my family etc. to update everywhere they have my old address stored. So protonmail, posteo, etc., are out.
2. Able to use open tools to access my account. No IMAPS or SMTPS? Out.
3. To be safe against hackers etc. So Joe's Email Service, run out of his basement, that promises not to give the data to his government in Slovakia is out.
4. Privacy against governments is definitely a nice to have feature, _but_ anyone sending me email is probably using Gmail anyway, so it's not like the US government couldn't get it at the other end anyway. If we ignore for the fact that they share so much data, Australia is arguably preferable to the US having data, since I go to the US frequently and have business there and so if something happens like with the curl author where they decide they don't like someone I've done business with, the US is more of a problem.
Fastmail has obvious failings on point 4, but providers need to cover points 1, 2, and 3 before I'm comparing them on point 4.
Tutanota is the best of the lot with encryption at rest, ability to send both plain and encrypted email, custom domain support, and a responsive customer support with crypto payment support.
Much better than Proton too minus the shenanigans.
Gmail in G Suite basically never scanned email contents for targeted ads, that was another part of the free G Suite's appeal. Consumer Gmail stopped doing such scanning in 2017.
https://www.theverge.com/2017/6/23/15862492/google-gmail-adv...
I did have to go through the process of transferring my data (Photos) manually to a standard consumer Google account and losing some stuff like my Google Maps Local Guides status, Android purchases (I use an iPhone now anyway but not nice to lose the purchases in-case I switch in the future) and my YouTube account (wasn't much stuff on it anyway) and resubscribing to all my favourite YouTubers. Wasn't too painful - disgraceful how Google allow you to transfer your standard Google Account to a Gsuite one but not the reverse.
Been a rather pleasant experience on the Microsoft side. Integration into the Outlook smartphone apps and Windows 10/11 mail client is second to none and the webapp is solid too. The spam filtering is excellent too.
Quite nice how if you login to Microsoft services and have the same email address for your standard Microsoft account and O365 you can get the option to select which one when logging in.
You can find resellers selling keys for a year of it, I bought mine from Amazon. Will definitely be renewing this year.
Also, you won't be able to sign in into Windows / Office with me@domain.com, you'd still need to use the outlook.com / live.com / hotmail.com address, which feels unnecessarily complicated.
https://blog.cloudflare.com/introducing-email-routing/
outgoing is going to be a bit more tricky. That's an exercise for the reader.
edit: I have also failed to seen ImprovMX mentioned here, but they have a compelling offering for bulk domain owners. Run by a community member (cx42net: https://news.ycombinator.com/item?id=22223783)
I know there are some other niche mail services that are out and do the things you can find through other mentioned companies like fastmail, o365, migadu, mxroute, et cetera. One of these days I should put some sort of mail guide together to collect and untangle this ecosystem.
Ideally, what I'm looking for:
* wildcard routing
* keep existing archive of mail
* easy to use (replies make sense on mobile and web interface)
* not have to replace google identity (for YouTube prefs + 3rd party sign-ins)
There was this discussion: https://news.ycombinator.com/item?id=30104783 about how a gsuite account could be converted to a free one, which sounds like it could work with this, but I'm still unsure about how sending mail would work out.
The next best alternative I see is fastmail, but that saves me just $12/year + I have to do a lengthy export + I'm not sure how my google accounts will work out.
Does anyone have any more optimistic updates about this?
You could self host, but setting it up is a time investment and probably not worth it unless you have fun doing it
Adding on: I also can't use Google Pay on my G Suite Legacy account, we can't be invited to families for Google One/YouTube Premium either, and apparently my free Google Voice number might stop working if I fail to transfer it to a free @gmail.com account before they force me to downgrade.
Now weaponizing our data against us for profit is not enough money and they want to keep doing that and bill us monthly too? This finally gives the added motivation to put in the effort to leave a company that already lost our trust years ago.
Well now Google have given me an ultimatum. And honestly the same service from Google is worth less than from a competitor because of the risks of being banned from ML and the level of risk from having so much stuff being bundled. So when being a Google product is a negative to the value proposition, yet Google are charging more, time to move.
What super annoys me is I use GSuite for personal use, but Google seems to think only businesses would actually pay. So much so they restrict things like my ability to leave reviews on either maps or play stores. I simply can't review anything, it doesn't even give me the option with a gsuite-based account. I was told because it's a "business" service, but certain some of us obviously do use this for personal as well for my personal domain alone and not using my employer to slander products in reviews.
Even more odd, I can't review maps locations from my pc, but I can my phone. Play store simply gives me to review option what so ever on both. My tickets and complaints went nowhere with them.
Caveat emptor for using GSuite.
EDIT: A link to the Google Form is at https://techcrunch.com/2022/01/28/google-will-let-legacy-g-s...
Besides that:
* They do mail, and do it well
* Calendar/contacts support
* they use standards (IMAP/caldav/cardav)
* Webclient is OK - faster than Google, and for me it just works better.
* They have labels! This is a killer feature, I really did miss it coming from Google. I have a bunch of filters that label my mails accordingly, I just hit archive when I'm done with them so they disappear from view
* Android client is 'ok'. To get the contacts/calendar in the Android apps I recommend DavX5.
* Catchall
* Recently added "Masked Email" - you create a random alias on your mail account to use to sign up for services. If you have 1Password it'll even generated a pw for you.
When I first switched I had issues with an iCal feed from O365 where MS didn't honor the spec, and this caused duplicate issues. FM implemented a fix. Forget about this kind of service from Google or MS, unless you are an international multi-million dollar company.
The screen to delete says
> You have at least 1 active subscription. You need to cancel your subscriptions before you can delete this account.
and when I click to cancel my subscription it says
> All administrative controls available only with G Suite legacy (such as sharing policies, audit and reporting, and alerts) will be removed. To continue accessing these administrative controls, you'll need to purchase G Suite legacy again. > To use the Admin console free of charge to delete your organisation’s account, you agree to the Cloud Identity agreement. > You’ll lose access to your G Suite legacy service immediately You can’t undo this action
So I'm paranoid of locking myself out with no way to still access the admin console to delete it... and with no support obviously
I also, back up any important emails. The rest, I can lose and not cry.
Edit: Purelymail might be interesting if they had calendar syncing. Maybe when they've grown a bit more.
Zoho has done so, with the removal of POP/IMAP for their free tier without any notice.
B/c I use gmail for my personal email, I found that if I didn't have a unified inbox, I would miss reading important emails.
Just a heads up: I was looking through their website [1] recently, and found that they'll let you go onto the trial if you're solely looking to move away from their email service.
[1] https://www.zoho.com/mail/zohomail-pricing.html#:~:text=Can%...
Previously (2 years ago), someone on a list I'm on reported they tried Zoho (after using Google and before switching to Fastmail) but A) found customer support to be terrible and B) their email was being treated as spam by a couple of big providers (Yahoo and AOL). I'm not too concerned about the customer support opinion but delivery is job #1, it's a major reason why I won't consider self-hosting email.
I looked at other options -- ProtonMail or FastMail -- but figured my needs were fairly basic. I don't use multiple mailboxes, I very rarely search my email history, iCloud handles my calendar (I had switch this up already), and I don't need a huge amount of space. After 10+ years on G Suite, my personal email was 1.5GB, so I figured any email host would work.
I didn't bother importing all of my email to the new Hover email, nor did I want to. Instead I archived my G Suite email and copy / pasted my current Inbox across, which was 20-some messages (I practice a slightly messy version of Inbox Zero). If I ever need to search the old email history, I'll import the old G Suite email archive to Thunderbird or Apple Mail.
About having my domain and email hosted by the same provider: I understand the risk, however I have managed to keep my personal website and email going consistently for over two decades, and I'm not terribly worried. Plus I have auto-renew enabled.
> Lifetime means the lifetime of MXroute. If every other customer cancels service, no one orders any further service, and only lifetime services remain, then it’s obvious MXroute is nearing it’s end. There’s absolutely no reason for us to plan for that scenario or to act as though it’s an inevitable future. In no way is that a reasonable situation, we’ll always be competitive and creative to keep earning your business. But even if that situation occurs 10 years down the road, won’t you have gotten a pretty sweet deal that beats our regular price offers?
[0] https://community.mxroute.com/t/isnt-a-lifetime-promotion-a-...
[0] https://aws.amazon.com/blogs/messaging-and-targeting/forward...
Going the other way, you could configure Postfix to relay via SES.
I hope Google makes up it's mind soon about family accounts, otherwise I'm not going back.
For myself I use FastMail and there is nothing I can complain about, however I wasn't really fond of migrating towards it, since that'd require 2 separate organizations, which would pretty much beat the point (pricing would be similar, but it takes some time).
Few random thoughts about whole thing: - Fastmail is OK, there's nothing good or bad about it, however if someone is GMail user (with their fancy UI and filtering) they will be disappointed. One can add Sanebox but that's additional cost.
- I'd stay away from Protonmail for two reasons - first is they don't really have IMAP (as it's encrypted etc.), so it's either hack your own bridge or use their applications. Second reason is that I've worked with few organization which perceived protonmail-based e-mails as spam and phishing (it's super easy to create anonymous e-mail account there so...)
- iCloud+ provides custom domain support, it's kind of interesting how it works, and might save you few bucks, but the migration process is not exactly Apple-like
- Migrating away is going to take a lot of effort. When I made decision I noticed that my DNS TTL were set to 604800. I set that domain LONG time ago, so I suppose those were recommended values back then.
- Either forget about archives or be prepared for a long time to sync it. Google allows export (and that's pretty much the only way as there is 2500MB daily download quota for IMAP) but getting it uploaded is something else.
- iCloud is funny because you can't really admin it - you add and setup domain and when you share it within family it's theirs to setup, one cannot make overreaching management
For my 2 users I'm going for iCloud, cause they are already in the ecosystem quite deep, as paying customers and also it integrates nicely with other services.
I'd say that getting access to account in iCloud was much easier than getting back to locked GMail account.
Relevant links:
https://techcrunch.com/2022/01/28/google-will-let-legacy-g-s...
https://news.ycombinator.com/item?id=30114343
https://news.ycombinator.com/item?id=30118907
In any case, good riddance. I’d love to get out of the abusive relationship I have with google and “Legacy G-suite”, so a workable long-term alternative would be great!
Nothing is happening to G Suite Legacy until May so there's no need to get off it now. It makes sense to start researching options now but there's plenty of time to wait and see what happens.
[0] https://arstechnica.com/gadgets/2022/01/google-relents-legac...
That was part of why I went with it.
> How difficult was the transfer?
I didn't actually transfer any data. My old GSuite setup forwarded every incoming email to a Gmail account so, I already had a backup. I just updated the DNS records.
https://support.apple.com/guide/icloud/add-a-custom-domain-m...
Gmail implements folders via labels, and the only way that I know of how to pass these through to the new mailbox (whether it be Gmail or not) is by using IMAP.
I used:
https://imapsync.lamiral.info/#install
This one is free if you don't need support. There are others.
The email hosting service I settled for is:
Use them only for forwarding, so their cheapest package is OK for me.
The calendar though, this is proving the harder lock in from Google. Google calendar app on Android is superb but has no equivalent, especially if you have Google home devices or you use Android in your car, etc. At the moment I've moved my calendars to Google calendar and have yet to find an equivalent that works as well for it. Fastmail is good, but it's the apps for calendar which aren't quite there in my opinion.
I used Namecheap for domain transfer, and found its support responsive. For example, I found that I could immediately resubmit transfer request with its refund, after I failed the first transfer attempt due to GoDaddy's "protection" measures.
For old emails, Google Takeout let you download a mbox file that you can easily open on Mozilla Thunderbird. Takeout also downloaded all your content in Photos and Drive etc that you can keep offline.
Now that I don't have a custom domain associated with my G Suite account, I can sit back and let Google do its things. Overall, on positive note, this was a good excuse to learn about / brush up one's knowledge on domain transfer, DNS records (MX/TXT/CNAME), SPF/DKIM email security, mbox import.
This critique is for inbound mail for DAQ, not outbound mail (spam).
Does anyone know if G Suite, Fastmail or others offer a high volume option? receive 10K or more messages per day?
[1]: https://www.fastmail.help/hc/en-us/articles/1500000277382-Ac...
I used the auto-import tool from my existing google accounts and it took a while but successfully imported everything with basically zero effort.
If Gmail ever goes away or I want to switch services I can just point pobox (and thus my domain) at another service, or use pobox directly.
Both the email and the YouTube channel are for my video games business, so I'm okay paying for the privilege of my domain with my email, but I'm unsure that I want to trust Google with that. The whole way they have announced cancelling this GSuite deal, which they originally promised they would never do (it was "for life"), makes me think that all the more. But my YouTube account is pretty important to my business and I don't want to lose that.
I believe the prevailing proposed solution is to migrate your accounts to the free Google Cloud Identity service [1] before cancelling your Workspace subscription.
[1] https://support.google.com/cloudidentity/answer/7319251?hl=e...
You will not.
"If you don’t upgrade to a Google Workspace subscription, you will not lose access to other Google services, including YouTube, Google Photos, and Google Play, nor paid content, including YouTube and Play Store purchases." [0]
Basically, your account is still a valid Google Account, you just lose access to the services that are actually a part of Workspace (Gmail, Calendar, Drive, and Meet).
There is Zoho at $2/user, Rackspace at $3/user and then GSuite and Office 365 at $5/user per month if paid annually.
There is also Namecheap business email from $.90 to $1.50 per user price point depending on how many users you are looking for.
I’m currently evaluating Zoho Mail as their prices are pretty reasonable.
Anyone that has used this config, please weigh in. Thanks.
I also believe that the benefit of Proton's client-side encryption is extremely limited because most of your contacts aren't on Proton so they'll keep a plain version of your emails. So you're only protected from Proton looking at your content (while you can pay them not to) or from the police asking Proton to share your emails. But Proton was recently forced to give on of their users' account because the French police abused the anti-terrorism laws (through Europol) even though the guy was only suspected of illegally occupying a building in Paris during climate protests.
So you end up with lots of small disadvantages (running Proton's bridge for emails, or having to rely on their poor mobile apps) for little protection.
Edit: also, when I trialed Fastmail, I discovered that the Protonmail mobile app fails at manual forward to my Fastmail email address (on a custom domain). I've reported the issue 5 times (with all the info to reproduce), reinstalled the application and tested on other devices bu they don't even recognize the issue. They do reply but I still can't email myself due to a bug in their Android apps (both stable and beta versions). Quite frustrating.
Going by the narrative, did you mean you switched from Protonmail to Fastmail?
Unless I'm misreading the post, you migrated from Protonmail to Fastmail?
One thing I am not sure about is the fact that I also relied on using oauth with my custom domain through google. Some providers will let me reset the password via e-mail; but not sure that's going to work everywhere.
Cloudflares forwarding is great for one email but useless for many emails/domains as I have quite a few domains and a few users.
There are some pros and cons, but both are good.
I went with Fastmail.
Fastmail is reliable and affordable, has great customer service, and supports the sieve language for defining filtering rules. Really tough to beat.