I worked in a computer store, the number of pranks that people got up to with the gear there was insane and some of them were quite a bit more harmful than this one. I really don't see the problem. As long as you can reboot the device no harm done. Once people start flashing your systems or rewriting boot loaders we're in different territory.
If you want to verify it for yourself the manual is here:
https://www.google.com/search?q=HP8566+spectrum+analyzer+ope...
I guess I could have prevented a lot of HN grief if I had clarified that a AC power cycle absolutely clears all display memory and completely eradicates anything that I had put there.
I'm really surprised at the venom and all the extrapolation here.
Obviously, nobody should be judged by the stupid pranks they pulled decades ago, it's like telling my neighborhood kids that they are terrible people for ringing my doorbell.
By the way, awesome piece of gear. I never owned one but did work with one at a physics institute in Amsterdam on Sundays when the place was deserted.
As for tradeshow pranks... never mind. ;)
Oh, and just in case some pedantic HN reader notices that the manual you linked comes up for the 8566B, which did not hit the market until 1985, and that was less than 40 years ago, I had actually read the manual for the 8566A which was released in 1978. I think the HP event was in '83 at the Hyatt Regency Long Beach.
Also, it sounds like a power cycle cleared up the issue so no big problems.
I don't know that a power cycle cleared the issue up, a reset definitely didn't. OP just said the salesperson power-cycled it, not that that fixed it.
I agree, why not have an technical guy there who knows how to operate the thing and can support the sales guy? If the company is sending only sales guys with no in-depth technical knowledge to a trade show, it's fully understandable and well-deserved if this sort of thing happens.
> why should he know every last intricacy of the machine?
If I am buying an expensive piece of hardware you better believe I will ask questions about the intricacies and if I don't get answers I will not be buying.