Most of the authors complaints are valid. I'm definitely guilty of the 10-second 'Hello? Hello?' dance at the start of phone calls. However, AirPods are such a good product I can forgive them all of those flaws and more.

One hidden feature: I was walking around my city listening to something on AirPods Pro. A truck in the lane adjacent to the sidewalk braked hard, making painfully loud squeal. Except I didn't hear it. The AirPod on the street side entered noise canceling mode quickly enough to silence almost all of the sound, and stayed there for a few seconds afterward before reverting to ambient sounds. I'm not sure if that was a purposeful feature, or just a volume limiter for the ambient-noise mode kicking in. Regardless, it was one of the most delightful experiences I've ever had with a product. The thing just quietly, casually making my day a little bit better, then getting out of the way again.