Agreed, AI is just like any software. There are good, bad, scammy and brilliant examples of it. With AI somehow though people like to use one bad example as a referendum on everything.

I think I understand why (because AI as a term is overloaded by marketing teams), but the inclination is to paint with a broad brush is still inaccurate here.

Yes. The IBM Rationale suite failed even though it wasn’t AI. It’s the IBM way they commercialize things by going to golf with execs which is the problem.