My uncle founded Jenmar, heard of the company and software?
We had a team that also build Lab management software but overtime we painfully became aware that an integrated billing service is a maintenance nightmare with yearly changes to tax laws, the myriad of different health care providers/insurance companies ever changing what treatments they subsidize to which extend on an monthly or even weekly basis. Multiply that with all the different countries we operate in, it became unsustainable.
So again, kudos to your father to prevail in this space.