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I'm curious what the build quality is like. I've heard some complaints about QA and reliability issues with the hardware, but I don't know anyone in person who owns one of these devices. What has your experience been like?

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I haven't had any hardware issues tbh. The only thing I would say is that the fans kick in pretty loud when doing anything remotely intensive. Even battery life has been fine, compared to my old Macbook Air. I've had to put in some work configuring drivers, since they're so new that they haven't landed in the distros yet. But NixOS makes that easy, so that's about it.

Same here. I own two Framework machines and haven't had any issues so far.

I also own an M1 air without any issues, but there was a class action lawsuit claiming that people were getting inordinate numbers of cracked screens (https://www.tomshardware.com/news/apple-m1-macbook-cracked-s...).

I haven't noticed inordinate fan noise running windows 10.

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