It's true that people are exposed to other views, but there is still the echo effect of what their bubble thinks of those other views. Two people discussing their differences is not the same as two (or N) bubbles hurling outrage at one another, which I think is closer to most of twitter - the echo chamber still applies within your bubble and its criticism of others
When did we turn to social media spaces to get our health facts from. Fact checking from big tech is the silliest thing normal people have embraced on the Internet. Kind of loony when you think of the historical context of the internet.
There's nothing automatically wrong with this. People can have shared criticisms of others if there is some meaningful difference between the groups that justifies that disagreement. I think people mistake 'hurling outrage' with simply two (or more) groups being fundamentally in disagreement.
The answer to this is actually the opposite of what people commonly suggest. Just let people with irreconcilable differences go their own way which is why I like the researchers suggestion to improve tools to shield oneself from hate.
Instead of demonizing so called 'echo chambers' I think we should just call it what it is, freedom of association.
If you want constructive dialog that builds towards an actionable plan a dedicated forum and a wiki would be the right tools.
Its just dumb to use a platform that exposes your imagination to people who think the exact opposite - and does so on purpose!
Band aid solutions where these fools get to have their precious walled garden internet empire and eat it too are just never going to work.
You post a picture of your dinner on facebook and some are going to think it looks disgusting. One vegetarian is going to take time out of their busy day (30 seconds) to write a couple of sentences describing your plate full of boiled corpses. Your bestie says it is mean to say that. RE: It is mean to eat animals. You have a hard time deleting your besies comment while they summon the cohords to deal with this vegitarian picking on you. 6 months later and you are still talking about it.