From experience inside a major retail chain at the national level, this is the story of retail theft in general. The interface between private security and public law enforcement is... inefficient. (To put it nicely)
"Not caught here" is a real thing. Private security lays a theft case in law enforcement's lap, oftentimes better documented than police cases, and the collective response is a yawn and inaction.
And while I'm a proponent of justice reform, theft is theft. We're not talking about busting someone for personal amounts of marijuana. This is forcefully choosing to break into a secure container, for purposes of stealing items of value for sale. With the resulting costs being borne by everyone who uses the system.