I don't agree.
The hackers are criminals and extortionists. No more. The impact of the crime is embarrassment to businesses, time and money recovering from data loss, and an inconvenience to workers across all industries.
NPR played up an angle that doesn't exist in any meaningful or significant way. Why? More clicks.
I expect criminals to be assholes.
I expect more from NPR. They used to have more integrity and objectivity than they do today.