But anyway, I just googled it:
- the arts and other manifestations of human intellectual achievement regarded collectively
- the ideas, customs, and social behaviour of a particular people or society
- all the ways of life including arts, beliefs and institutions of a population that are passed down from generation to generation
- an umbrella term which encompasses the social behavior and norms found in human societies, as well as the knowledge, beliefs, arts, laws, customs, capabilities, and habits of the individuals in these groups
It has little in common with what I described, namely written (managed, on purpose, situational) processes and KPIs, which force people to act as they do, and are not inherent to them.