Toxic culture is driving the great resignation
sloanreview.mit.edu
sloanreview.mit.edu
Although I agree with your overall point, I disagree with this line of reasoning. I think the pay offered to an engineer already takes into account that they will understand the tech stack after six months to a year. The situation is essentially the reverse of what you said: they're being overpaid initially compared to their productivity (but, quite rightly, that's the company's problem). Then their productivity catches up with their salary.
But I agree with your point in the years after that.
It's up to them to make sticking around your best option. But when I'm on interview panels and someone brings up that the person in question is a job hopper, rather than see that as a negative, I see it as a challenge to find a way to get that person to stick around. And the only thing that offends me when someone quits is if the offer to do so isn't better than sticking around.
I am not popular with my fellow managers with this attitude and I expect downvotes for this. Bring 'em. It really doesn't matter to me anymore, the remainder of my career will be spent on making hard things easier rather than making easy things harder.
However, if someone has generally changed jobs every year or two and I wouldn't hire someone who I knew with certainty would only stay that long, I might think I'm special enough that I can keep them around. But I'd probably be wrong.
Perhaps you mean if they treat employees like a commodity. They can do that withoug laying people off; universities tend to treat their tenured faculty this way also. Optimizing for getting the most work out of the witth the lowest cost. If so, then yes employees should, in turn, act like the job is a commodity and try to optimize income-minus-costs on their end too.
And yet, all that fuss about these job hoppers. How about creating an environment and culture where sticking around beats job hopping instead?
As for the alternative? Check out the severance packages that executives and TLAs get. Try scaling that down to the employee level. Not going to happen.
The difference (at least to me) is time. Hoppers are people who typically change jobs every 1.5-3 years.
Jumpers, will have a long history of 6 month stints, very few if any gigs longer than a year. At most places I've worked, depending on the quality of on-boarding it took most engineers 1-3 months to be productive, and 3-12 months to understand the system well enough to make impactful changes to the ecosystem safely.
The other side is that, if you're not as good as you're supposed to be, normally you won't get fired just in one year, you are actually overpaid. From the corporate side, the better engineers are covering the loss(those are overvalued but still too early to be laid-off).
So the best and most capable ones will switch jobs after 3 years, not totally because the company is too greedy. Unless there is a way and culture to make your salary can go up and down each year based on your performance, there is no good solution(because pay-cut is not common no matter what). In the end those who are overpaid will more likely to stay, those who are undervalued will likely jump board.
One way is to keep salary less important, like an average value that is reasonable for both sides, then the company can use monthly/quarterly/yearly bonus to reward the top employees, but who could like it when he has a 30-year fixed-rate mortgage that needs a sense of secure/stable income.
If you don't get a raise in the first year, it's often more about pedantry regarding the HR rules, which tend to be "optimized" by penny-pinching adjustments over the years to take advantage of employees every way they can (this is their job, squeezing money out of people any way they can). E.g. you weren't there for the last round of evaluations so you don't get a raise. Possibly no bonus too. You need to discuss all this stuff when negotiating, they'll be trying to help you work the system at that point, rather than using it against you.
Companies rely on the fact that you stay a couple of years at least. So if you want to make good deal, you need to switch jobs more often.
After clearly proving my value for about 2 years. I made it obvious that I would accept a role at my friends company if they couldn’t come up. I explained to them nicely that I would rather stay, but I can’t without a large raise.
It can be done, but it would have never happened without me pushing them. No company is going to willingly throw out raises this large to people without reason.
I agree with your point fully, it’s just unfortunate it doesn’t happen.
Still others have thrown out raises without being pushed but they were critical organizational lynchpins getting 10% raises when the market would bump them 50% minimum. That's even worse.
Fundamentally, I think the surplus value from these tech workers who hate interviewing and get "stuck" with cost of inflation raises are often a lot more profitable than we'd give them credit for, and a lot of companies are happy to risk losing a high performer if it meant keeping 3 profitable grumbling malcontents on lower pay.
I think it's weird how hard it is to convince your colleagues and your management that you're worth 50% more than you were yesterday by continuing to work, yet how easy it is to convince the same people of the same thing by quitting.
I also think most companies realize how disadvantaged they are in salary negotiations in this job market, but it's favored employers for so long that very few of them have any idea what to do about it.
I've done this as well, but I actually liked my current job and wanted to stay. I had a potentially new job lined up which would have paid much better, but it also had many downsides. Primarily a much long commute and a pretty boring industry that didn't interest me. So I was happy to split the difference between my current salary and the new offer and keep doing the job that I liked.
This is why you should keep your Leetcode chops up as well as your whiteboarding and interview skills. Don't let hating interviews stop you from fielding another offer.
At my company, I understand (but have not seen first hand) that anyone who tries this (either comes to the table with a competing job offer in hand or threatens to leave in specific terms) is told "we thank you for your time here, best of luck"... Because it is assumed they are not dedicated to the company and so investing further in them is not wise. This is old-school thinking in my opinion, but it's probably still how a lot of places think.
Unless you are _critical_ to a project or team, it's a risky play.
Generally speaking it's a dilemma for sure, and I'm not picking a side here, but I have to imagine there is a lot of tension these days in companies due to these kinds of pressures.
Again, good for you for negotiating a better comp for yourself though!
It’s a true negotiation only if you’re willing to walk out. So to negotiate, realistically assess the availability of other options, and whether you’d accept them.
If you’re not willing to walk, it’s just a game of chicken. That can indeed be risky, as then you might lose what you have with no fallback and no alternative.
Don't fall for that "being loyal to your company" mindset. You won't get rewarded.
But the request of asking for a rate that you are being offered on the open market is not. They have 2 choices there: They can pay you more because you are worth it, or they can wish you the best. If this company had a bunch of employees come in and get take 30% comp less than you and did the same quality of work, do you think they would be "loyal" to you and grossly overpay you? Absolutely not, and they shouldn't. Of course, the company would love to just pay you less, but they realize that your value proposition still exceeds that.
If you think dramatically increasing compensation is going to continue in the next decade like it has in the last one, I think you might be disappointed.
Now that companies are comfortable with remote, HR departments are eventually going to realize that services like Deel exist, and that its not actually that hard to hire employees overseas.
Once job ads start removing the "US only" part from the requirements, comp is going to come crashing back to earth.
A remote worker in the US being paid 4-5X as much as a remote worker in Europe is a massive market inefficiency just waiting to be arbitraged by companies.
As the tech giants growth inevitably slows over the coming years, they're going to have to start looking more closely at their cost structure to meet investor expectations.
For example, we've hired several engineers through a very big name, silicon valley backed, foreign contractor firm. They perform at the level of a junior engineer at best.
The only fly in the soup there is that I see loads of remote roles that can only be performed in the USA because of PII. It's not so much that the workforce is getting globalized, but that the country-specific workforce is going remote in whatever boundaries they're legally allowed to work (in this case, within US borders).
So yes, if you start as a junior engineer and end your career as a CEO of one of the most successful companies on the planet then you can see this growth. But those aren't regular raises for doing good work. Those are completely different pay strata for completely different jobs.
Can’t be that hard if an engineer can just walk out and get that. What do you think the replacement will cost? And with none of the knowledge.
Uh, they seem to find that money just fine for execs, who are not even the ones keeping servers up, so to speak...
People literally jump around chasing pay increases. If you got a decent raise comparable to a job change would you jump around every couple years?
Just how many 20 year experience engineers do you think the average company has?
I have a feeling you will find that the (very small number of) folks who have been at the same FAANG continuously for the past 20 years are indeed making compensation in that ballpark (we're talking Google's Senior Staff Engineer or Amazon's Distinguished Engineer level) - particularly if you take into account the massive stock price increases over that period.
Very few of us are paid based on a value calculation. We’re pod based on what the market values our labor and then we either fit or don’t fit into a business model that has some value.
So you’re right, but the reason we don’t get 40% raises after a year is because we can’t quit and get a 40% raise to go elsewhere. We know this and our employers know this.
Now if the market for programmers were 40% higher then we would just get that to start.
Basically employers are overpaying us that first year while we learn stuff because we come up to speed after a while and then finally “earn” our salary.
If hiring and churn were huge issues for most companies, they would actively combat it. Instead, they've all mostly settled into the practice you see. Engineers typically do a 1-2 year tour of duty, vest, then bounce onto greener pastures. Steady state flux. In some senses, new talent also bring in new ideas and combat skeptical dispositions and organizational ossification.
Engineering salaries are without a doubt one of the biggest expenses for organizations to deal with. Companies love that they can now hire remotely and pay adjusted cost of living. They'll hire as many workers in middle America as they can, and once enough of the workforce is concentrated outside of expensive cities, you'll see them stop hiring in SF and NY entirely.
But it won't stop there. Startup capital is already beginning to shift to new opportunities in burgeoning emerging markets. Employment will eventually head there too, whether it's chasing after the new capital or simply finding more talent at better market prices. Covid and WFH opened up a world of possibility for talent sourcing and cost reduction. America doesn't have a monopoly on good engineers, just the expensive ones.
I wouldn't be surprised that if in ten years, our salaries begin to dip below six figures. Inflation adjustments notwithstanding.
Make your money now while the iron is still hot.
Of course the pool will expand over time and the situation will look different in 10 years, bit nevertheless the English requirement will remain a blocker for many, many engineers who could otherwise code circles around a random mid-level American programmer.
Ossification happens when most of the employees stay in the same company and even the same team for 20 or 30 years.
The industry is facing the opposite problem, where the average tour of duty is so short that people don't care about planning for the future or designing lasting, low-maintenance software. Endless, unnecessary churn is not cheap.
I was doing remote work and hiring remote subcontractors for 20 years already. No need for COVID ;)
I see a lot of software people quitting to take sabbaticals, to work on a project that might turn into a company, or going small and retiring. To my eye, you can't pay those people a 40% raise to retain them.
Many people stay back in a company even knowing they could probably get more if they try else where (ex: work like balance, friends, job security in the long term, exciting work etc). When a org has sufficient no of such ppl, it doesn't matter to them when they lose some 1-2 start performers. Also, there's no guarantee those star performers would stay back even if they are paid higher salaries !!
This is not an inflexibility. This is the "leadership" deciding that it is not worth it.
From the article: >> "This result is consistent with a large body of evidence that pay has only a moderate impact on employee turnover. ... In general, corporate culture is a much more reliable predictor of industry-adjusted attrition than how employees assess their compensation."
In short, as with many other stories, what most commonly leads people to quit is bad management, and often specific bad managers. Obviously when pay is tool low and uncompetitive, that'll also create problems. That's also why the major law firms have associate pay in lockstep with big growth that more than doubles their pay in 5-7 years, by which time they're either on Partner track or out. So, yes it would be smart for firms needing engineers to follow suit.
To do the latter, you need objective & independent proof of value, like an outside offer.
The other thing you see is talented engineers moving into management even we they don't really want to, so that they can get paid what they're worth. In some cases this is even worse than then the engineer leaving the company because, in addition to losing a good engineer, you often also gain a lousy manager.
Would you leave a company where you got a guaranteed 30% raise every year no questions asked(assuming work was interesting and you were happy with current comp)?
Even going from 50 -> 300k, is no easy joke. Its not even worth starting a company if you can make these kind of 6x increase in fortunes in years.
Imagine going to the stock market and claiming to have 30% return yoy.
I'd like to believe even at FAANGs these mad salaries aren't common. And I would be very wary of hiring anyone with a yearly jump trail on a resume, with a high salary. That resume is basically signalling the candidate does no work apart from hopping jobs. Hiring a non performer one has to replace in 10 months is a non starter.
Edit: a story I like to tell people about what it’s like to deal with Big Co. is that I solo built a $50Mp.a. profit data science artifact in my first year. They offered me the highest once off bonus on offer $30K stretched over 6 years, no promotion (those were used to keep US citizens). I said, give me the same bonus as my manager for for ‘managing’ my project ~$150K in one year or I’ll quit. They said no so I quit. The artifact was extremely difficult to build and written in Scala, it took a lot out of me, no one understood it after I left. They rewrote it in Java which made it even harder to understand. It atrophied over 5 years and now it doesn’t even work at all. I’m in contact with my former colleagues and keep offering to fix it for 7 figures, but no dice. They’ve now convinced themselves it is impossible to do. That’s how committed they are to maintaining the status quo.
I think it depends a lot on the group you’re in and where you land in the office politics. Microsoft used to be a nightmare in certain orgs and Intel used to be worse. I hear complaints about Google and Facebook at times, but those companies do seem to be more relaxed about things.
The roles I like tend to be well coveted and so are often the target of undermining. There is a process where one org wants to subsume the responsibility and budget of another org and so they will undermine the other org to ensure its failure. I was once forced to buy thousands of computers that were way over spec in order to blow out the budget and make it harder to justify the investment in the project. This is why we can’t have nice things.
A former colleague at the same company optimized a core process saving $10M p.a. in compute cost. They couldn’t find a second person who knew assembly well enough to do a code review so they were never able to deploy it.
The dataset is what makes the money.
I should have written “the process that produces the artifact was written in Scala.”
https://en.wikipedia.org/wiki/Artifact_(software_development...
Everyone at the company probably thinks the well understood and documented and lovely Java version, which never actually worked, is the better version.
If you have a toxic workplace culture, the very first thing you should do is to start fixing your culture. This is very hard and not fast (as they acknowledge to be fair). One thing you can do though is to acknowledge it to your employees - "X, Y and Z is wrong and we're working to fix it". Nothing destroys morale more than employees being unhappy about a set of things and then management standing up and telling you there aren't any problems.
I think for too long the toxic workplace has been hidden behind laywer drafted agreements when employers leave and the rest of the workforce have been captive because they thought they might not get the same job with better conditions elsewhere.
But a growing population means this is changing, a persons job might not be so unique and rare after all (this is what communication ie the internet is showing), making it possible to get the same type of employment in the same town when 20-40years ago they would have had to have moved to a different town to get the same type of job.
But when I look at (https://www.reddit.com/r/antiwork/) the theme there is bad management and exploitation. Its like employees are showing management and CEO's up, whilst questioning the wages of management/CEO's by stealth.
The irony with employees demanding higher wages, is they make AI more cost effective for replacing employees!
so when you look at Kellogg's cereals who tried to break a factory strike by setting up a website offering strikers jobs, someone from Reddit setup a bot which auto submitted fake CV's to the company to resource burn them.
Look at the recent problems with John Deere tractor company, they just the other day unveiled an AI driving tractor which needs no farmer in the cab! Now look at how farmers are up in arms about John Deere and the farmers inability to repair the tractors when they break down, the farmer has to get a John Deere tech out and farmers are hating this.
Now in fairness RTK GNSS (https://en.wikipedia.org/wiki/Real-time_kinematic_positionin...) gives centimetre level precision anyway for self driving tractors but I also think military/news outlets have also upped the game by knowing what words to use on social media to get more of a headline effect that can provoke and manipulate people, whilst also using social media & sites like this to harvest information aka intelligence gathering.
Hopefully we have a good working relationship but at the end of the day they pay me for a service. If I'm unable to provide that service they will get rid of me. If someone else will pay me more for that service or make my life easier while I provide that service then I will go do it for them.
I've always laughed at how managers/companies expect loyalty but then when you leave they treat you terribly or like you never existed. If you were actually loyal to me the individual you would want to be involved in my life or at least treat me well after I stopped providing a service for you. But they don't. If you treat work as anything more than receiving a paycheck you earn for a service than you are a sucker.
As P.T. Barnum would say, there is one born every minute.
Now, though, we have inflation. It's back: the bad news is inflation sucks, the good news is that the standard theory has something to say about this situation, and it's the Parable of the Broken Window. As long as demand keeps up, we can expect an increase in supply efficiency (automation) to improve wealth (roughly) across the board.
Giving rank and privilege to people who don't deserve it will be noticed by workers.
The skilled workers will see the incompetence of impostors. And if the impostors are also unpleasant or dictatorial, workers will escape.
Take any room full of people and had them secretly write down what toxic culture means. Then reveal. Even though post-reveal some people will try to form consensus, I bet none of the answers are the same.
What I don't like is bad. And the root of corporate problems everywhere.
The "problem" with culture change is an extra 40% loss of people if the change is fundamental. Most companies have hard time even surviving this and it takes years for every 0 at the end headcount (like 3 years for some thousand people and 5 for hundred thousands). May not make sense on the short run to roll the dice and even might crash the company.
I would not be able to change this into something else without losing a lot of linchpin people.
If you are the CEO of a company that big (mine is small), you sacrifice a lot for this change. If this is not a matter of life or death for the company, you won't change the culture that much, I am sure.
I don’t really believe these reasons or at least they don’t match what i’ve seen. I can only speak for FAANG: I think this is more compensation based than anything else.
In an effort to level the playing field FAANGS establish levels. Levels have salary ranges. Salary ranges mean top performers, the people who drive the culture of the entire org, can only be paid some amount more than bottom performers. By keeping these bands too tight the top performers can get better pay elsewhere and leave.
When your first top performers are leaving each one hits hard. Once it’s regular the culture becomes different, this isn’t a place to stay and grow, it’s a place to be a launchpad for the next place. And without top pay you won’t attract top talent so when these great people leave you replace them with average people. This reinforces the beliefs.
The other side of pay is current valuations are insane. Many startups are getting A, B and even D rounds with 300-500x (i’ve seen higher than 1000x) revenue to value ratios. Your FAANG may hope to 2x or 3x in stock value while these startups promise 20-30x returns. So you have to pay even more to beat the potential earnings they could get at a startup.
My theory is not that all pay has to change to keep people, but as a FAANG you need to spend to keep and attract the best or you risk losing everyone. When you work somewhere and all the best people want to stay, or when you work somewhere and more good people join; it’s really hard to mess up that culture
If anything, doing some "window dressing" for "diversity" is probably a lot easier than actually changing toxic patterns of behavior of the existing set of employees. (And of course actually promoting racial and cultural diversity is a lot more difficult than both.)
https://www.lexology.com/library/detail.aspx?g=c5184a20-085e...
If you've been "forced" into diversity training, especially if it's happened to you more than once and doubly so if it hasn't happened to others on your teams - you might want to engage in a bit of self-introspection.
Your comment really feels like the kind of comment I would expect from someone who does in fact need 'diversity training'.
For example Google was in the news several times for woke upheavals. Not sure if they do actual diversity training, but it does sound like a toxic workplace.
Also interesting how quick you are to suggest the need for diversity training, while being adamant that no such pressure exists.
At that point, aren't you well past the point where more money brings more happiness, even in high cost-of-living places? What's the point? Why not find a job that's fun and fulfilling?
(edit) This insecurity is a 'feature', not a bug, in our social fabric though - it keeps workers compliant and 'grateful' to have income even when work conditions are otherwise unacceptable. It's why some fight so hard to prevent any expansion of a social safety net.
Personally, I only started feeling safe when my savings edged up towards 1M.. but I may also be more anxious than most.
2-3 Cars to buy out of failing public transport
Private school to make up for failing schools or at least a house in a rich school district enclave
Private senior caretaker because there are no good adult homes for any price
Gated community for failed policing
Etc etc and you get stuck in this cycle of having to buy your way out of society’s problems that’s really hard to stop but also hard to maintain if you loose your job.
This is really it. I certainly have some lifestyle inflation in my life, but not a lot compared to many others in my income bracket. I have no desire to increase my consumption beyond where I've been for some time.
Even though I logically know I'm in a great financial position - especially compared to the average citizen - seeing the costs and trends just make the treadmill seem endless. Then you add in elder dependents, kids, and probably some extended family who will also need help. It tends to be overwhelming.
I'm coming to the conclusion "security" is an illusion and always has been, so I'm trying to take a different approach towards money moving into 2022.
Interesting that you put it that way - a few years back, when I was sort of floating in space the book "The Wisdom of Insecurity" by spiritual-entertainer Alan Watts, though a bit dated, was helpful for me on a personal level.
(I mean it feels super foreign to me but it's a much better explanation than "greed" or "yeah but the house prices")
I'm sure a lot of us feel this way because you need some psychological threshold where you realize that even in the worst case scenario, you can keep yourself fed and still keep a roof over your head.
Make sure you hold on to those gains, a divorce could cut your safety net in half super quick.
Of course, living to acquire money to acquire (the perception of) safety is itself a form of suffering.
The lack of a social safety net contributes to further suffering in the form of anxiety.
Of course, the market can change (narrator: inflation is at 7% in the US now while Argentina looks on and says, “hold my beer”), leaving your savings and best laid plans diminished.
Our form of capitalism is a capricious master.
Freudian slip.
1. Healthcare costs: insane even with the good insurance I have. I'm chronically ill (though you wouldnt know it by looking at me) and I have to get a battery of simple tests done every year in order to not have my medicine withheld by my doctor (yes...they withhold it). These tests get expensive, with an MRI costing upwards of $2500 if necessary WITH my insurance. When I was on "public" insurance through an exchange I was paying $700/mo for even worse care. Now I pay $140/mo and that's "good". Because of my income if I lose my job my choices are COBRA (continuing insurance - really bad and expensive) or an exchange. Medicare (true "public" option) does not allow people with a certain level of assets to participate even if they have no income.
2. No guaranteed retirement: social security is simply a coffer congress raids periodically to fund the latest war/vote buying scheme. My generation will most like see significantly reduced and/or no social security according to the SSA. No company offers a pension anymore and most 401ks in tech don't match. This means every dollar you save is exactly what you get.
3. Absurd housing: I got fortunate and bought at the right time (thanks tech salary!) but I still have a mortgage 2x what my parents pay.
I make 4x the average family salary of my state. I still don't feel safe, and will not feel safe until I have paid off my house, saved at least enough for a 15 year retirement, and have guaranteed healthcare.
I don't think we should have a ton of "nanny state" benefits but the absence of any safety barrier at all to fall back on if things go wrong temporarily means that you necessarily have to become obsessed with money. Especially when you sit at the uncanny valley between middle and upper class, as we do in tech, and there really are no safety nets your tax dollars pay for available to you.
I think there are a few different types of people, some who think money buys happiness and too that I disagree. It however can buy other things, comfort, security, even freedom.
> Why not find a job that's fun and fulfilling?
Making money doesn't mean that it is not fun or fulfilling either. Some people also get value in their life from working hard. Working at a FAANG for example, you might work on a project used by millions if not billions of people, some people would find a sense of achievement in that.
While cost of housing is indeed crazy high, 2.5M for a starter home is quite an exageration.
Here's ~300 listings for under $1M:
https://www.zillow.com/homes/for_sale/house,condo,apartment_...
So, yeah, different expectations.
From what I understand most top US software engineers intend to retire earlier using that money. Question to you and other similarly-minded Europeans here: Do you intend to churn web services until you are 67 years old (dutch state pension age starting from 2024)? Are you sure that idea of learning yet-another-JS-framework when you are 60 will sound as appealing to you ("fun and fulfilling job") as it does now?
That strategy might work for some employees and not others.
And TBH, while work in FAANGs may not on average be more interesting than the most interesting startups out there, the kind of jobs vary wildly with smaller companies. It might be something that changes the world, or you may end up writing a CRUD app.
So the compensation level is actually a kind of bad-but-still-useful proxy for the quality of the work expected, at least it sets the lower limit. And of course, FAANG products do make significant impact (although not always positive). As long as you're OK with being a cog in a LARGE wheel. Not necessarily for everyone, but some people are fine and find fulfillment in that.
But why not just quit working for a salary altogether and pursue your "dreams"? I guess it turns out many people are not very imaginative with what they want to do with their lives and don't mind clutching onto their job even if money is not a big factor.
Few people want money for its own sake. Some people are competitive, they want to earn money for status reasons. Or they just want to advance their career and money is a follow-on from that. Other people want money so they can buy expensive things or live in a nice house. Others just want to support their family.
You think? Just one thing I read between the lines before LED lights. Europeans had 1-200 W of lighting in a room, or even less. Americans had 400W+.
I move that some things aren't even noticed but more wasteful in the US.
But there are multiple reasons why money is a bigger focus:
- less long term job security. And that lower paid fulfilling job might very well be less secure too. I want to secure my financials as quickly as possible.
- insane cost of housing. A family sized 1800 sqft house with a garden now routinely sells for $3M in my neighborhood. You’re looking at $120k per year in mortgage payments and another $40k in property taxes. That’s after a $750k downpayment.
- the cost of higher education for kids.
- the general cost of living.
We could all move to the French Riviera, I guess, or vote for a better system that isn’t a hellscape for a significant segment of the population, but for an individual who’s forced to live in the current reality, money is a short term fix.
The suburban hellscape where you can walk to a church more easily than a bar is simply not a substitute, even if housing were free of charge.
Believe me or not, very few people accepted. Surprisingly for me.
1) Salary change not worth it. Switzerland already pays a lot and for me it's the sweet spot for quality of living / disposable income. Considered the cost of living in SV I would be saving more or less the same amount of money regardless of the bump in compensation.
2) US working mentality is not healthy IMHO. Luckily I was able to experience the workaholic culture that my peers in the US show. Answering mail or reviewing code over weekends, late at night for their timezone, ... . If I am expected to do that to meet expectations thanks but not thanks. I value my work life balance too much. This compounds the 10/15 paid holidays days year vs 25 I currently enjoy.
3) I don't like commuting for that long. The 101 in SV is a nightmare and, honestly, I am not sure how people do that to themselves like spending 1+ hours each way every day. In Zürich it takes me 12 minutes door to door using public transportation.
In a way, there's a selection bias: most of these employees already knew that they could get more in the same company by just relocating to a US office, and that it's not that hard to do. If they were still in Europe at this point, it meant that they had real reasons to stay.
The issue that arises when you hear about many large orgs is that they really don't have anything else to offer.
Most former FAANG employees do seem to like working in up and coming startups better with more control over the company vision.
I agree, but I was replying to a comment that suggests people quit extremely well paying jobs because they can earn more elsewhere, and not because of culture etc.
Of course you choose between staying at a place you know and trying a new place with better pay and some unknowns, so there's some risk involved, but in a lot of cases this risk is rather small.
I hope I don't come off as abrasive but I don't think you've had enough money if you think this is American or applicable only to a small subset of people.
Greed has driven people forever, in different systems of government, from communism, to fascism and capitalism. Leaders have always had (or had access to) a ton of capital to influence and control different aspects of their lives.
Also making a ton of money can be an instrument for good. There are a lot of wealthy folks that donate a lot of their money because they have an excess.
My current contributions are tiny, comparatively, but as my compensation increases, so do my charitable contributions.
Say you were to pull in 50M USD in revenue to your co. over 20 years, you own a plastics processing factory for example and you sell plastic products b2b, maybe you are a broker between multiple plastics recycling depots for example, there are many ways for you to cause 500M USD in total damages that cannot be traced back to you (for now) in pollution costs
We should follow your example of charity and apply it more broadly, on a systemic level and establish businesses that are more sustainable
I'm not a scientist, I'm just ranting
Are startups paying more in salary or is the potential value just coming from options? If they're coming from options, do they have any private liquidity? From the recent IPOs and SPACs of the past year or two, it seems like many are down 50%+ and some of their current market caps are below valuations from their final private funding rounds. Maybe everyone is cashing out super early after public listing before the markets catch up and start to devalue but it still seems like a risky proposition without private liquidity to gamble on that vs. a FAANG.
Plus, with tech market caps still considerably higher than they were 2 years ago, those RSU grants that are vesting now seem like a fantastic retention tool.
> Once it’s regular the culture becomes different, this isn’t a place to stay and grow, it’s a place to be a launchpad for the next place.
Because that is the established culture, salary becomes the only relevant criterion people can consider. The other criterion (attractiveness for the next job) is just a derivative for future salary.
Alternatives to salary incentives could be workers feeling that their work is useful for the society, that they get more of a say in where the company goes than they would elsewhere, that they are not pawns for management games (recent example: https://news.ycombinator.com/item?id=29813949), etc.
As it turns out, the only bargain currently available at many large tech companies is your soul for a boatload of money, and people are looking for more.
And there is salary limit you may get as an employee. Most top performers will start they own business, and do the same job as independent consultants.
Attrition is starting to get bad and I don't really see what harm there is in doing something off-cycle. There is effectively a black-swan event going on where you have record-high inflation coupled with low unemployment and a substantially more demand for workers than there is supply. The move to remote has also shifted the opportunities for tons of folks who lived outside of major urban hubs, allowing them opportunities that were never previously available to them. Why wouldn't such a rare event result in rare proactivity?
I've changed jobs twice since the pandemic hit, resulting in about a 50% increase in compensation. I'm almost certain to change jobs again soon and will then be closer to doubling my salary from where I was in March 2020. In none of these job changes have I seen any serious plans by the companies to address salaries with a broad brush.
Because it's cheaper to do nothing and grit your teeth and hope that the employees don't revolt.
What's really awful are the companies that proceed to do nothing while bragging that they had an excellent year revenue-wise. It's like they think employees don't actually pay attention to the company press releases and marketing drivel.
If they brag about +20% revenue and your paycheck goes up +1.5%, expect a revolt.
I don't think this is so hard. The pandemic is waking people to the reality of their own mortality.
Suppose you're working a job in a big, highly dysfunctional organization. Most of us who have been there know that these jobs often pay well -- but in trade, you're selling your precious hours to execute a random series of essentially meaningless events (and under pressure to get it done).
Now add a pandemic. You were probably already having a quiet existential crisis, feeling that the insanity of your work environment is no way to let your life pass by. You want your life to mean something, but it isn't fulfilling. Now, people you know are passing away much sooner than expected. Thoughts about the eventuality of your own death are really tipping the scales.
Do you just bury your nose and keep going on? Or find out what else is out there?
(a) This is public social media data, I guess? That seems like a noisy channel.
(b) Some of their suggestions are really dumb, and all miss the point in my view. If my boss is an ass, sponsoring a social event and expecting that to make things better is insulting.
The real solution theoretically doesn't have to cost any money: managers just have to be better people. For such famously bottom-line-driven organizations as large companies, it's funny how that zero-cost solution is so unlikely to actually happen.
For example, employees want predictable schedules. The sectors with highest turnover mostly seem to be the kind that either embrace crunch culture or have seasonal demand. e.g. Retail workers are expected to put in more time during the holidays, when most would prefer to work less.
If management sets unrealistic deadlines, causing crunches, or fails to appropriately staff up to meet seasonal demand, employees face unwanted overtime and are more likely to resign.
Passing the buck onto employees for poor planning is bad management. Plain and simple. "Good people" often do this and are, consequentially, bad managers.
With predictable scheduling you can work two part-time jobs. With zero-hour contracts, you can't (because they may whimsically decide to schedule conflicting shifts for you). And you can't budget because you have no idea how much you're going to be paid.
Retail and hospitality were infested with this nonsense, and as soon as workers have other options they quit it.
Actually changing management culture at a large organization is very expensive if it’s even possible. Very far from a zero-cost solution.
I mean, it would be great if the entire management team just woke up and saw the light one day and became good managers, but this happens approximately never.
Success is much more likely with a complete management overhaul. If that is possible, and it often isn’t, then it will be very expensive.
The underlying shift, as I see it, is a scarcity of labour, combined with a bullishness of employee attitudes, leading to those poor practices being penalised where previously they had to be tolerated.
I thought a lot of it was good (c.f. the parallel discussion about predictability of hours for retail) but I agree this was really cringeworthy. I have actually left a team because of a clueless boss who kept trying to schedule "mandatory fun" like 7pm beers & axe tossing, for a bunch of 30+ engineers with kids.
Not that I don't believe this but I reallllly want to see the data and how they classify a company as promoting D&I Vs not.
I don't even know what to say to this. The idea that big corp is intentionally fucking with their blue-collar workers who are likely to be living paycheck-to-paycheck, sleep deprived, or struggling to balance multiple jobs / school and job, just to study how it impacts employee retention, is baffling to me. This should be outright illegal (if it's not already).
They could also just... keep the status quo. Would that be more moral in your eyes?
In the study, they stopped "fucking" with schedules. This is an improvement.
They rolled out a policy that they thought would help workers to half the stores, monitored the impact, and saw that it good!
This should be be applauded.
I work as a public trust system engineer for a SaaS vendor. We served police, fire, ems training systems. The local job was paying $70k. Low, but the job was easy, management was good, people I worked with were pretty awesome. Management actually told us that they were looking at a VC firm. a year before doing it. Never heard of anyone doing that before. Again, the company had very low toxic behaviors. Stability also has a worth.
The company got in bed with a VC. Worst choice ever. Then last year, the ownership was traded like a shiny pokemon card to another VC firm to add to another asset. Company culture flipped in an hour. Was announced on a Tuesday. I started interviewing the end of the week - I wanted to give it a chance to see if it was as bad as my initial gut reaction. And it was.
While I'm looking elsewhere, my pay got cut. Glassdoor shows similar previous acquisition bullshittery. Whatever. I'm done here.
I found a place. Similar role. Pay goes from 70k->120k. Sweet. Job looked interesting. I accept. And holy shit that place was toxic. "That's soo gay" was explained by my direct report as acceptable since he has 2 gay brothers <cringe>... on my 3rd day. Retard was casually thrown around, as was a whole lot of other stuff. Lest to say, that aint worth 120k.
So I hang my shingle again. I eventually found a system engineering position that pays 150k (?!?). I quit 0 notice with a lengthy email explaining why (effectively social justice reasons).
I'm now at the new role, and my salary jumped from 70k->150k in a span of a month.
Good work is a balance of total compensation, good co-workers, good managers, and stability (of your position, the team, and the company). When even one of those go bad, that whole calculus gets turned upside down. And combined with no more pensions and companies who don't care too much about people, yea, the best decision I can make is "GTFO". (Yes I'm a millenial)
You can run a fast-food franchise, a pub, a hotel or any other front-line enterprise with skill and enjoy extremely loyal employees (at the cost of your profit), or you can run it like a hell on earth by extracting all profit you reasonably can.
For a long time, the latter was the standard model across the hospitality sector, especially as unionization and other forms of worker self-organization were never really present - now with covid haven thoroughly shaken everything up, employers are (finally) forced to up their offers. For a lot of them though, it might be way too late - good riddance.
1) You are a loyal employee who works hard and puts in the hours. You promise yourself that you will treat your reports well when you finally get a position of power.
2) You get screwed over by some higher up. You are devastated and everything you worked for is taken away. You vow never to let this happen to you again.
3) You claw your way back but you still hold on to what happened in point 2. You don't want to be a chump again so you take as much as you can (read: screw over others to get your own bonus).
4) Repeat ad infinitum
We have had three to five decades of de-regulation (depending on the country) and if there is one consistency that shows up everywhere is that as soon as you tie personal bonus payments of managers to their ability to mis-treat staff, they will fuck over their staff (and often enough, their company long-term) for their own short-term gains. Everyone suffers in the end, except "activist investors" pushing for short-term garbage optimizations before unloading the toxic company on clueless bag-holders.
This is a saying, but as far as i know it is completely made-up. I have seen no empirical data supporting it. On the contrary, here is some empirical-ish data contradicting it:
https://www.cultureamp.com/blog/biggest-lie-people-quit-boss...
Wages and working conditions will get better if supply of labor is reduced and/or minimum salaries are increased.
People go to a complaints website to complain, don't be surprised if you find complaints. The fact that large numbers of people are moving jobs means that large numbers of people suddenly feel empowered to complain. It's not necessarily cause and effect.
The word 'toxic' itself is not really well defined. It just means polluted or poisoned - it offers no incite as to what the unexpected addition is. If you crawl the reviews and find the word 'bad', is 'badness' a leading cause of employees leaving? How can 'badness' be addressed?
The article then pushes their interpretation of what they believe toxicity to be. In my opinion, toxicity is not usually something that can be well defined, hence the use of the word. Generally though it appears to be the feeling that other colleagues make the day-to-day experience worse. This could be a boss that gives you a hard time all the time, colleagues that talk behind about each other in negative ways, the feeling that your colleagues are your opposition and not your allies, etc. It appears to be bad inter-colleague relationships.
If you want to build up better inter-colleague relationships, the solution is not to introduce remote work where they simply avoid each other. Whilst initially it may work (less conflicts), it only serves to isolate staff and strengthen cliques. You need to build up morale, get them working together, have positive work-based experiences together, social events, etc. Go back to basics.
I find it hard to believe anything in the article when it notes that Enterprise has a reputation for healthy culture…it’s a bunch of former frat boys who think they are salespeople but are really just sleazy con artist. And the you have to wear a white shirt and tie whilst cleaning out and washing vehicles. Also pretty misogynistic atmosphere in some of the branches. Worst place I ever worked.
I have a very hard time believing this is the major driving factir in the "great resignation". Or maybe my Europe environment is completely different. But to me this sounds like another attempt to push certain political views and not at all to really discover what is going on.
> But to me this sounds like another attempt to push certain political views and not at all to really discover what is going on.
Of course that's what it is.
Another factor is supposedly the failure to “recognize and reward strong performers“, which would seem to completely contradict the other claim.
The answer isn't more of this bullshit.
My gut feeling is that there may well be a correlation there. As happy customers make a happy company and the company is more than any stock market or accountant realizes the value of the all employee's and not just the the board and PR faces. As customers interact with those employee's, whilst the financial markets interact with the figure-heads. Hence a difference in reality perspectives.
But no hard data, just a gut feeling that there may well be more too this that is quantifiable, maybe even formulaic. Though not an easy data set to put together than it seems as not easy to find out a companies churn rate. Which may explain why it may just stay a gut feeling theory.
First rule of asking about why somebody left a job is that people tend to first make the decision and then rationalise it. They will tell a lot of interesting stories about toxic culture and whatnot where in fact the reason might be they wanted to get a raise but their boss did not think they deserved it. It would be interesting to see how many people actually admitted it.
And reality is that most people that recently changed jobs of their own volition did this to a) keep working remotely and b) get better salary. Because they f-n can.
Especially in software development I have seen drastic increase in salaries. You see the offers increase practically daily. What I thought was a very good salary, in the span of less than a year became bottom of the bottom of the ranges I am receiving.
Most of companies are absolutely unwilling to increase salary for their employees. This is f-n stupid because people will find out at some point that their new colleagues with fraction of their experience have been hired for 2 or 3 times their salary.
It has already been a standard that it is easier to get a better salary by changing jobs rather than trying to beg your company to move it by more than inflation. Now that people have gotten used to it they stopped feeling any remorse about it and actually expect to leave the company in a year or two when they can get better salary. Why beg your boss when you are almost certain you can earn more with your two additional years of experience?
It is now socially acceptable to quit your job after a year or two and a lot of people no longer even considers actually trying to do a better job because their plan is to just change it. Why work your ass off when you are guaranteed a raise anyway? Hence the rise of "performative work" that has been described here some time ago. https://www.economist.com/business/2022/01/08/the-rise-of-pe...
Anyhow, she's now a buyer for some large company, obviously working away from customers.
I'm not discounting your reasons at all, but you left out "buying clothes on the web." Once companies like Zappo's started making it easy to try things and return them if you change your mind, people's reluctance to buy online started evaporating. Now that driving to the mall sucks more than ever, staying home and buying on the Web becomes much more compelling.
Cheers and good fortune~
We are definitely in a IT bubble. It is DEFINITELY about the money.
We have dunkin donuts and plenty other places saying you can make "Up to $20/hr - including tips (but in 1/4 the font size)".
Or person is paid $20/hr for the work of 2 humans, and the management says to do these roles too without extra compensation.
Or you negotiate for 40h/week average, and management expects 50-60h/week. Or benefits are slashed. Or you get your 3% "raise" which is 1/2 inflation.
> The best advice I can give is to enjoy your work and don't get hung up on a $$ track as your measure of success.
Really? Ive heard management saying this kind of garbage before. I have better advice: get paid closer to your surplus value's worth. And then when you HAVE capital, you can decide how you want to live your life.
And there really is no stability in our system, no matter how pretty things are. We employees/workers have low to no representation in companies. We don't see how the C-suite does stuff, and it's too late when they do.
(All of this is primarily US focused, since we take caveat emptor to living and working and everything. It's sickening, but we have to play in this sham system until we can subvert it.)
Yes, but only if you don't manage to find the other job that will bump you in pay and responsibilities instantly. When people start talking about any kind of loyalty to your company I remind them that for getting a promotion first you'd be exploited like this for a year or more.
A huge factor is also the options open to the individual, which for a talented person in a skilled sector tends to be much better than someone working as a burger flipper.
It's hard digging into issues because entire teams are gone and took the domain knowledge with them.
Writ large, I think people are also realizing that the interests of the CEO/political/ruling class are also wildly at odds with their own interests as well- although we seem to be very susceptible to being distracted by superficial culture wars bullshit and shiny things at the moment.
I wonder how much of this is culture and how much is that Tesla employees are more likely to have gotten rich off their stock compensation in the past 2 years.
The pandemic has allowed many people to step back and look at their jobs, and they did not like what they saw.
Nice username, btw. I enjoy the prints of Mt. Fuji. Also had an opportunity to be on Mt. Fuji, partly inspired by his paintings.
Saw a very interesting bit of a talk yesterday, using how Seal Team 6 selects the team - two axes, Performance and Trustworthiness, and a grid, High/Medium/Low for each axis.
Obviously no one wants the lower left corner of low performance and low trust and everyone wants the High of both values.
But it really turns out that you will NOT want even the best performer with low trustworthiness — a very average performer with high trust is a better choice.
The problem in large organizations is that they have many methods and metrics to measure performance, and almost none to measure trustworthiness.
I've for decades observed that large organizations seem to actively filter-in and select for sociopathic tendencies at the top; there are only a few, ad seemingly by happenstance, who I'd rate high on the trustworthiness and ethical scale.
This talk made the mechanism immediately apparent -- all the selection is for performance, and there is little to no selection for trustworthiness. Fro trust, there's only a few rails that seem to resemble 'don't get caught breaking the law'.
Of course, when high-performance/low-trustworthy individuals get to the top, they are not going to institute or support systems to select for high-trust.
So, organizations will tend to ratchet in the sociopathic direction. And, sociopaths at the top can barely do anything but create a toxic culture.
Now we see the results: MIT studies show results "consistent with a large body of evidence that pay has only a moderate impact on employee turnover...In general, corporate culture is a much more reliable predictor of industry-adjusted attrition than how employees assess their compensation."
This correlates with many other studies I've seen that people to not really leave bad pay, but bad management, and often in particular, bad managers.
And now, the measurement of only performance and not trust has made toxic cultures endemic, and — surprise — nobody wants to work there.
There is high resentment towards capitalism and how it is being managed, and I'm not really surprised people are quitting like this, I don't even understand how can normal people hold all those jobs and deal with the stress etc.
Personally I think advocating for a general strike would help "shuffle the cards" again.
I really feel like 2008 "postponed" a political adjustment that should have happened but did not.
It's really weird to be chronically unemployed and watch this "great resignation" phenomenon.
> advocating for a general strike
With such a broad spectrum of issues, what would a general strike even call for?
It seems to be a silver bullet to a lot of problems.
Once you give a blank check, you can also remove a lot of administrative clutter designed to "control" and police the poor.
Toxic culture in engineering is terrible. I've been in many different engineering and IT work environments for decades, and have seen a ton of women get picked on and bullied, both overtly and just subtly. Yeah it's not all women--some evolve shields, some become passive and numb, some double down on skill to get 1x the credit for 2x the effort--but it's definitely very real.
I also think quitting has been driven by remote work. What happens if person A had remote work during the worst part of the pandemic, erratic petty tyrant boss A decides its time to "come back" or "go hybrid" even though it seems nonsensical to someone with broadband and a remotely accomodatable job--and then person B, who is spouse/friend/relative of person A, has a completely different situation where non-maladjusted boss B is like "yeah man, as long as you are getting your work done, I don't care where you do it."
There is a strong desire to dump "MadMen" type boss A with prejudice. Not always, some people love getting out of the house to work, but for people who enjoyed pandemic remote work, to have to give it up for arbitrary reasoning based on the armchair organizational psychology theories of some dumb manager--those people are going to skate, and they should.
It's like one the one side you have this vague meme of "in person team building" and on the other, real costs like: car wear and tear costs, gas costs, mass transit costs, parking costs, weather related time costs like scraping, increased accident risk from commute, lost work time during commute, different/specialized clothing needs and uncomfortable work clothing standards, prep/logistics time like packing/unpacking/undocking/docking, MBWA/wanderer interruptions and ad hoc "coworker therapist sessions" in the office, less comfortable and ergonomically genericized desks and peripherals, uncontrollable environmental noises and temperatures...all to do something that can be done over a wire.
I'd sooner set an office building on fire than work out of it. I'm a genXer and I guess I get why boomers are like this but if you're my age or younger and you force people into an office, shame on your pathetic fake nerd soul.
I get IT workers may have earned so much that they will be OK for a while, but the article specifically mentions other jobs like food workers.
Every empire hyperinflated itself in the past, people just ignore history and how returning to sound money is inevitable.
The only black swan part is that now we have a better alternative to gold.
(just kidding, I know you mean crypto, but its superiority to gold is a bit debatable).
We're they able to get it under control historically?
US was trusted to hold gold in the world wars, but of course Nixon renegged on the gold standard.
Right now people are starting to hold Bitcoin, and it's much harder to take away from them (flying out with a billion dollars of Bitcoin is trivial, as metal detectors won't catch you), so I'm optimistic that the transition will be more peaceful. Also Bitcoin adoption in US is highe than in other countries.
This means the other industries with lower blue-collar percentages are noted in blue blue. This may be the dumbest graphic decision I've seen yet this year.
Publicly, people will make up a reason for leaving, and not state the real reason, or just not say anything.
I know a number of people who are just DONE with with covid culture, and just want to get away from it. The only way they can do that in many cases is to just leave their job. Since they are trying to get away from covid culture, the last thing they're going to do is talk about it on a site like Glass Door.
What do you mean? What is "covid culture", and how do you get away from it?
"the leading elements contributing to toxic cultures include failure to promote diversity, equity, and inclusion"
and yet there is no other mention of "diversity" anywhere in the article, and no surveyed person mentioned it.
Is there any indication that sentence needs a citation more than other claims and assertions? Is there something about the idea that an overly homogenous workplace leads to (or attracts) people with less decency and politeness?
Generally the article follows the "summary - supporting details" format, which is pretty standard in papers like this. You are being extraordinarily generous to just let them slide on this one
When COVID hit people felt insecure so they stayed on jobs they would have otherwise quit. Look at any graph of resignations or quits, they dipped. We are seeing the pent up desire to quit hit the market.
However, pent up desire to quit doesn't make as interesting a story. Writers and researchers can use the 'Great Resignation' narrative promote any agenda or attack any workplace philosophy they want. Then readers can argue about it endlessly. The fact that it's divorced from reality means the debate can't be resolved because the premise is flawed. Media companies and sites get an endless stream of engaging but useless content.
https://www.shrm.org/resourcesandtools/hr-topics/talent-acqu...
That looks like an increase to me? There was a dip for the first couple of months but the ongoing event has caused a more-than-substitution level of quits.
Based on the chart you presented I didn't make my argument clearly or you're not understanding.
https://cdn.statcdn.com/Infographic/images/normal/26186.jpeg
The data there may be misrepresentative, as your local burger flipper or gas station is not likely to report people quitting jobs anywhere, and people moving off of businesses that were closed by lockdowns weren't reported consistently either.
The ones hit hardest by the "great resignations" are these small-scale employers, who have barely survived two years worth of lockdowns and had to fight for both customers and employees with big-brand stores and franchise operations before that.
For better or worse, the pandemic and its aftereffects will thoroughly disrupt local economies.