From what I gather from talking to peers, it seems like recruiting companies/services are not utilized and people are suspicious of them. This may or may not be the case in reality, since I've only talked to a small sample of people.

If this new platform is a standalone company/service, how would it overcome this uncomfortable feeling from its target audience? Or would it be a new service to integrate into existing company hiring processes as an additional SaaS product for companies that want to fix their hiring systems? Maybe both?

I also like the idea of transparency and honesty in the example you provided. Yes that could be a tough pill to swallow sometimes, but I think if that expectation is established from the beginning, it may not be as big of deal/problem.

I do agree about the timeline problems. Sometimes, it takes way too long to receive a response from a company - if anything at all!

I have been thinking about how to make the entire process from job posting to hiring better and one of my biggest thoughts was exactly about the processes being far too dehumanized because of the lack of hiring resources.

I appreciate your ideas and discussion!