I suspect you're being excessively dinged for the absolute statement that refueling will be
completely unneeded.
It's fair to say that over two decades, additional capabilities will exist.
Given the advances in launch systems, both in situ assembly (large structures w/o complex packaging and deployments), and planned servicing and replaceability could mean that both arguments are true:
- We'll have bigger, more capable, and/or simply more observatories.
- Those themselves will be capable of being serviced and upgraded over their own lifetimes.
Keep in mind that one element of science that's advanced by such projects is engineering systems for space environments themselves. Vacuum, radiation, micrometeorites, station-keeping, gravitational flux and variance, materials handling (cold-welding, lubrcation, moving parts, etc.), thermal management, and design-for-servicing itself, all factor in to considerations.
It seems highly probable to me that any such servicing itself will all but certainly be robotic. At L2, speed-of-light issues are a factor as there is a one-way signal time of five seconds, long enough that direct control of physical manipulators is no longer feasible, or very slow. (Imagine that you reach for a wrench, and ten seconds later, see that your hand has actually extended and contacted it.) And putting humans in such a location, only reachable over many days or weeks, well out of Earth's magnetosphere radiation projection, would be fantastically expensive.