I lived there and I saw the bad sides, too. To keep this amazing tidyness, order, extremely high quality of service, people go to their limits - with low pay and low perspectives. We have these "bad" jobs also here, people in those jobs are half-assing them, are rude or just quit. In Japan, at least from my experience, it's the conservative conformity, the anti-individualism, the meat grinding discipline that keep people doing bad jobs at high pace and quality.
It's paradox to me why many individualism loving Westerner are going to Japan and are loving it so much. It's a hell for many many people.
Many Japanese are racist, sexist, pedophilia was normalized for a very long time. Women are supposed to be housewifes in middle class families, gender is clearly defined.
All this is clearly against the western values that i often hear quoted when I hear the same people talking about "China". But Japan seems to be ok for them.
Paradox.
Just wished people would start thinking about their attitude towards other nations and would develop norms and values that they apply without bias to everyone in order to avoid double standards.
Overall, i enjoyed the positive racism in Japan, i was special and I felt it. I experienced racism, too, but i just ignored it. Working in Japan was bad. I also worked in China and felt that the overall package of racism/work/life/society was better for me.