Do any of you use Salesforce.com regularly?

2 pointsdavidu2 comments

SF was created to be a less sucky version of SAP. Their motto is "The end of software."

I've been playing with it recently and I have to say, it's absolutely horrible. The most complicated and unfriendly piece of software I have ever had the displeasure of using.

Do your sales people actually like this thing?

Are you developing applications for their platform?

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Yes, sales people love it because they hear from other salespeople 'Oh you have to get on Salesforce dot com'.

I haven't developed anything using their API.

I have used it a bit, and it is much better than it was ~5 years ago, but still is pretty much horrible.

We use it, we like it, we don't customise it much and use it more as a tool for maintaining contact and pipeline management than a full on CRM, which is probably why it works well for us!

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