https://news-ycombinator-com.translate.goog/item?id=29719839...
I wrote this article when I was angry, but later felt sorry for it so that's why I renamed it to a mix of Chinese and Japanese, so the algorithms move it down.
I don't speak Chinese or Japanese.
https://www.dslreports.com/forum/r33265819-Qwest-I-get-laten...
https://www.dslreports.com/forum/r33246909-Qwest-Website-Cen...
Centurylink is not a fast moving, nimble organization where most employees are team players. They are a legacy telecom provider that is an amalgamation of decades old systems held together with baling wire and the halfhearted effort of many employees, rocking the boat can backfire on you badly with them.
If your willing to put up with the process (gears turn slowly in Lumen/Centurylink land) issues like this can get resolved, but if you want more responsive service at comically low prices your going to need to move to Ziply territory north of Seattle.
That isn't how the algorithms work for front page. Naming it something like this that does show up on the front page only attracts more attention to it as people go "WTF is that?!" as it is unusual and then go and click on it.
I flagged the submission since that seems to be the only real way to do this.
https://mailman.nanog.org/pipermail/nanog/2021-November/2163...
I would not be surprised if this were more an attempt to drop him as a customer, than a hostile act towards all Tor users.
This is antagonism and fraud by the ISP, regardless of anything else. When Comcast was caught doing it in the early 2010s there was a huge uproar. I guess everyone using mobile now has dimmed expectations.
Why do you think so? AFAIK there are not any legal requirements for internet service providers to not exercise discretion; they are allowed offer internet service, call themselves a service provider and exercise discretion in this way.
This is not a case about common carrier protections, if there was one then perhaps this incident might be used as an argument that they should not apply, but it's debatable whether it would succeed, and in that (whether this discretion would affect their position in some future lawsuits) a legal risk that they can choose to take. They definitely are allowed to exercise some discretion, and as far as I see, the latest FCC rulings since 2017 (https://www.washingtonpost.com/news/the-switch/wp/2017/12/14...) do not require internet service providers to be neutral at all.
As for AUP violations, they have every right to complain if you are using THEIR IP's in a way they don't like. However, you would likely have to be a real and persistent problem to actually get cut off. If you use your own IP's/ASN like all the big networks listed in the article your risk of getting cut off for AUP violations is practically zero. You would have to be so notorious as to affect their reputation anyway.
DMCA notices typically go to the owner of the IP addresses and ISP's have wide latitude on how they enforce their AUP.
https://www.law.cornell.edu/uscode/text/47/chapter-5/subchap...
I’ve made a few nutty comments myself, and it took years of training to break the habit of saying whatever comes to mind online. And I still fail occasionally. The delete button is a merciful respite when you come to your senses, and I empathize with the author’s desire to be forgotten.
That said, I can’t convince you to remove the link, and even if you did, I guess someone else would post it. I just can’t remember any time in HN history that this has happened (though I’m sure it has), and we might want to weigh accordingly whether it’s worth going against a community member’s wishes. After all, they are as much a member of this community as you or I.
EDIT: I admit, though, I read the article out of curiosity. It seems fine.
Maybe they retracted it because the top comment was calling out the author’s history in a very personal way. But whatever the reason, it’s still their decision.
I'll admit: I have a bad habit of whenever I'm angry just rant online.
I deleted the article since I didn't want to put any more bad press against CenturyLink or myself.
I could just lie that "I turned off my Tor relay" and do nothing.
About the other CenturyLink issue, it turned out it's an issue with the ONT, not the DoS protection, but a hard limit on the Broadcom Packet Flow Cache which is none of CL's issues. I'm buying another ONT off eBay to hope to fix it.
For example, changing the title to a foreign language (in an effort to get the mods to wipe it off the front page?) only damages the community. HN needs to stay interesting to survive, and changing your title like that is both confusing and disappointing for the average HN user. (Normally, exotic titles that get upvoted to the front page turn out to be highly interesting.)
I say this not to criticize, but to help you long-term. Firstly, relax. None of this is going to matter to you in a month. Secondly, focus on writing substantive content “from the heart.” Try to write out of curiosity, and make sure that any time you write out of anger, alarm bells are going off in your head. “Warning: this isn’t intellectual curiosity that I’m feeling.”
Another solution in a case like this is to email the mods at hn@ycombinator.com and ask them to do whatever you wanted to do. I haven’t emailed in years, but when Scott was around, the return time on emails was sometimes less than one minute. (It was astonishing.) I urge you to try emailing, partly as a sign of good faith. As it stands now, it would be risky to let future articles from your domain sit on the front page, unless everyone understands this was a unique one-off situation.
You clearly have a lot to offer, and I hope to see you around long-term. Best of luck. And remember: no stress, friend.
He mentions large providers being customers of Lumen and just lets the assumption that they fall under the same AUP be present.
I would expect differing AUP for Residential and Business connections. Both of which would be standardized.
Once you step up into the territory where you are more than a SOHO business customer, you get things like a meaningful SLA, guaranteed throughput, and other terms that can be negotiated.
His residential AUP literally does not apply once you start talking tens of thousands of dollars per month, and scaling way up from there.
Is this a joke?
"Amazon, Microsoft, hosting companies like OVH and Digital Ocean, and universities like MIT"
The combined spend of that group is multiples of what he is spending on his residential service.
You are also free to simply deny service to someone just because; and as a more lenient way, you are free to warn someone that you will deny service if they will continue a certain activity, no matter if it was specified in some rules before or not. You likely would have to refund any prepayments and connection fees, however, there is no duty for you to continue dealing with an unwanted customer just because they are keeping within the letter of the rules you posted - doing business with someone or refusing to do so is a free choice.
You could make a good argument that ISPs should be treated like regulated utilities who would have to service everyone, and service everyone equally, because of the importance of internet access in modern society - however, this is not the situation right now in USA.
Yeah, it absolutely should be.
The link here is just to a survey of Tor users, based on self-reporting. Pretty dubious methodology. Beyond that, even if only a minority of the traffic is malicious it's not with the trouble for the ISP.
In the case of Tor, it means the ISP actually cannot know what the traffic is, without nation state resources, so any preemptive exclusion of Tor traffic is a prejudicial judgement by the isp, or them being upset about not being able to spy on the customer.
Ie, it was a pretty easy call to block tor. Maybe the big sites like wikipedia / cloudflare etc have less trouble with tor abuse, but for small sites - very annoying to deal with tor users.
Hatred is too weak a word for the feelings I have toward that hellish pit of misery and stupidity.
They should not exist.
> Hatred is too weak a word for the feelings I have toward that hellish pit of misery and stupidity.
> They should not exist.
What? They provide good service, their tech staff are union, and they charge less than Comcast, who had a monopoly in my area for a decade. Could you provide any details to support your extreme emotional reactions to this company?
The amount of money shuffling between acquired isps and the main company is insane. The corporate / enterprise customer service is actively hostile. I've gone through multiple account managers in the last decade, across multiple jobs, who have lied through their teeth, disrupted service, ignored pleas for assistance, and made an absolute hell out of dealing with the company. Every person I've spoken to ranging over a half dozen states have reported similar batshit horrible experiences, across every product from local phone to voip to dark fiber to metro ethernet. The bills are deliberately crafted to be inscrutable and allow the company to arbitrarily overcharge. Early this year, my company was overcharged $12k in a month, when the regular charges are around $2k. This happened to over a dozen local and regional companies, some of whom wouldn't have known to challenge it.
In recent years I have had to go to public service agencies, looped in senators and congressmen to bring pressure to bear, escalated problems to c level executives, and it's left a horrible impression which seems universally held among my peers, all over the country. I even have friends working for the company, all planning their exit because it's such a shitshow internally. If any company deserves to be broken up, it is Lumen/CenturyLink.
They're probably responsible for me losing years of life expectancy, and my experience is far from unique.
If you are in the bay area and need gov services, we were months waiting to get a permit done and finaled for a TINY home alteration. Most govt agencies won't see you in person here still.