Now it's just tough luck for the people... Old agreement about destroying someone's digital assets. People who want their items "back" are forced to play/pay again..
Therein lies the misunderstanding. The people didn't "own" the assets in the first place. In no way has ownership been transferred at any point - you only acquired a limited license to run the software in a specified way, no more, no less.
The license depended on an active account and thus was rendered null and void with the termination of said account. NFTs fall into a similar category - if bound to a license, they're just as useless in case something like this happens.
Also, just to check on which blockchain it's on, I tried opening their FAQ page to see a "not available in your region" message (despite the Ubi store being available here, Israel). Hilarious.