Report a Bug

This article is kind of confused; it's talking about two separate things.

1) Report bugs. Yes, do that... do that a lot. Everyone benefits, and it doesn't take you a lot of time.

2) Exhaustively test every bug report you submit. I don't know about this one. When I submit a bug report, I'm usually in the middle of doing something (often, work), and if I followed their steps for every bug I reported, it would take between 15 minutes and and hour just for the report. Who has that kind of time? Asking users to do something like this will just put them off from submitting reports, which you don't want to do. On the other hand, submitting useless bug reports - which may not even be bugs - will waste the developer's time.

If the goal of this article is to maximize both bug report quality and number of reports submitted, I don't think this article does a good job of describing that maxima.