Oh no, never link to tickets or docs that are not version controled in the same repo. Usually code tends to outlive the tools for organisation.
It's also a misguided tools upgrade if they have no way to redirect, convert or otherwise handle old links.
If you link to Sharepoint or something it's useless as soon as that link changes.
But make the boss understand...
Normally the comment is an explanation of the intent but the referenced ticket has the full discussion and backing data that led to the decision