"The renewed push adds choices for employees who may not be able to do deliveries, a spokeswoman said. Besides WeSupport, which will allow employees to shadow customer-service workers, the company will also eventually offer WeMerchant, a way for employees to take a closer look at the merchant-support side of DoorDash’s business."
They could always ride along with a driver. Gets them almost the same experience seeing what issues a driver has to face.