Ask Open-Ended Questions to Boost Customer Success

Did I only load half the article due to privacy extensions, or was this article just a shill for their service? I don’t think there’s any useful information i here except “here is a product that you can send to users so they can fill out a form. And we will do some NlP to help your customer success.”

Not very interesting. To the OP/authors - I don’t mind self-promotion, but you should strive to deliver a good amount of useful information before pitching. And that information should be useful and valid even if I don’t sign up for your product.