At TeachEdison, We rely on Heroku for all our backend services and been using for the last 24 months. Today, we received the following email about termination of services to Indian Customers who are using Credit Cards issued by Indian Banks.
"Effective December 15, 2021, Heroku is no longer accepting credit cards issued from India banks. Customers who are unable to utilize a different credit card will have until end of January 2022 to download their data, at which point their account will be suspended and then deleted. Enterprise India-based customers are not impacted. All paid services consumed prior to this time will be credited and existing credit cards will be removed from the account."
They sent a notice of termination effective 15th December on 22nd December?
yes! only after raising a ticket they replied this and their public url is not even showing the deadline of jan 31st yet!
Isn't a new Indian law about to come into effect related to credit cards? I wonder if this is that law's fault rather than Heroku's fault.
> Isn't a new Indian law about to come into effect related to credit cards? I wonder if this is that law's fault rather than Heroku's fault.
I wonder if that was brought up in the article. /s
Complying with local regulations is a cost of doing business, Heroku seems like they couldn’t be bothered to comply and are okay losing customers. Which would be fine if they gave a long enough notice, but this article as no date on it.