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Please watch the video and then tell us what would have been a good screenshot.

I believe 0:19 would make for a better thumbnail than the current. Shows the video is actually a product demo and not fluff from a talking head

As far as a screenshot for product? Not sure, it really stays out of the way which I like but that makes it difficult to convey visually. Which you seem to have realized :)

Funny thing is, this is a pairing app. It's actually better if it gets out of the way. But I agree, that thumbnail with both screen and speaker would be better. I think something with more on content on screen than just a dropdown from the contact list would look better. Either code or that fancy network monitor (plus the speaker).

I didn't even realize there was a video, but I certainly wouldn't have watched it, that's just not super thoughtful design, and the thumbnail kind of looks like a chatbot sort of thing, which in 2021 is something I ignore like banner ads.

I realize that watching a video is maybe how a lot of product companies wish potential customers made decisions, but much like an elevator pitch, if I can't scroll the website and have a glance at what the product looks like, I ain't gunna watch a vidya bud.

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