I guess his point was that catering to students is just one way to solve their own problems; basically, they need to stop whining and put in some effort: step up pay, or training, or process, or hire two people to do the job rather than having one guy work 80 hours. Hiring students was just one example where it requires extra effort from employers to get good employees, effort that (it seems) they aren't willing to put in.
I was especially disappointed seeing Shah on this bandwagon of whining, since I mostly like his blog and writing. But no, apparently he too prefers 40k wage slaves that make him rich but who he only needs pay enough to survive but not enough to become independent. (I have first-hand experience with how reporters twist and turn words so maybe the article misrepresents what he's saying, but even in the most favorable interpretation of his words I don't really see how that could have happened without the reporter straight out fabricating a quote).