> What these applications are supposed to connect to are likely unknown. This is a major problem at enterprises
Only if they fail to consolidate vendor integrations and/or have already insufficient staff. (Which is often indeed a problem.)
Simple, if brutal solution; Infosec audits logs and works with application teams to confirm existing traffic and pre-document new traffic out. With properly staffed teams you should run out of surprises within a year.
> Simple, if brutal solution ... properly staffed teams
The recruitment part is not simple, maybe bordering to impossible? for some larger companies. I say, based on my past experiences in how clueless big companies can be concerning what technical people they hire.
Depends on how you game OKRs. Implement auditing Q1. Contact all teams Q2. Have 75% of teams Q3. 90% of teams Q4. Just an example but its all in how you sell it. Big IT understands icebergs, you just have to give a good/accurate roadmap and execute if they agree on it.
You might be correct that a lack of insight on this sort of thing is an organizational problem. My experience indicates that if you can't get a list of dependencies based on a series of e-mails down an org chart, something is wrong. Either someone is managing too many services for the level of tooling you have, or there's a complete breakdown in org comms (which happens more in larger enterprises.)
That's a bummer, but I suspect many on HN can in fact build software that isn't total garbage.