I own one; if it is better than the rest then the whole genre of stick vacuum cleaners should be taken out back and shot.
Core function (sucking things up from my carpet and disposing of the content): charitably I would say it is poor for the half a room that the battery charge lasts for. Build quality: terrible cheap brittle cheap shattering cheap plastic. Price: extremely expensive, 2x anything else.
I have had some shitty appliances over the years, but those tend to at least be so cheap that the only guilt you feel throwing them in the bin is that you are destroying the planet and not your finances.
Honest I never had any issue with them.. maybe if you have a huge house? Or really thick carpets. I find it incredibly convenient and it works well enough, convenient means you can use it every day and do not need to get through that barrier of getting something out of the closet. I have the charging station mounted next to the fridge and honestly I will never buy another kind of vacuum.
I can think of a few small flats with all laminate flooring I have lived in that it would have been great in, but the $20 small plug in thing I had worked probably just as well, and not a lot less convenient.
I haven't seen a cordless vacuum that actually worked and have resorted to corded vacuums for my entire life.
Vacuums should suck, they should suck a lot but Dysons don't really suck all that much (haha)
If I had carpets in the house I think I would get corded as well. But why have carpets is a better question.
Great (and amusing) comment; we have three vacuums in the house: a 1984 Central Beam, a 2002 Miele corded canister, and a Dyson cordless stick vac. I've replaced the bearings, motor brushes, power head belt and beater, and smooth floor head exactly once each on the Beam. Other than changing bags and HEPA filters, the Miele hasn't needed a thing, and the Dyson, well as I detest throwing things out, I've fixed it several times to-date, but it truly is shoddy quality for the price.
The battery pack died twice - the first time, I replaced it with another Dyson pack thinking I could repair the original - no such luck as the PCB is sealed with a thick layer of silicone, and the thermal cutout pretty much has to be destroyed to be removed as it's epoxied between two of the batteries. I managed to remove all six batteries and found one faulty cell, damaging the PCB in the process. I repurposed the rest of the cells to fixing a laptop battery pack.
We were careful with the second pack and ensured it was only charged for three hours at a time after the batteries were drained, but it also died, while its cheap ($60 vs. $250) Amazon replacement has been solid ever since.
Then the powerhead stopped working. After taking it apart, it was obvious that the wires traveling through the swivel joint lacked mechanical protection from repeated stress . Most of the wires on "good" vacuums that pass through a swivel joint are protected by a coiled spring with plenty of slack. In the Dyson, there are two 18GA wires with thin insulation passing through the joint. The positive wire was severed, and the negative wire was very close to failure. I managed to strip away enough insulation to attach two new wires with appropriate slack within a protective spring (from a ballpoint pen). So far, so good.
I'd have to say Dyson stick vacs are engineered to fail in several ways. Interestingly, my wife purchased a Dyson canister vacuum for the night cleaners at her office, and it's still going strong 10+ years later.
I will keep in mind your experience, the nature of this beast and break out the tool kit at the first sign of trouble, as it appears many of the faults are really just quality or design issues.
Repurposing battery cells is probably just beyond how far I will go, I never got the battery building merit badge in my scout days, but never too late to try!
Does anyone really use 'slow' mode?
Cleaning day just got a whole lot more fun.
Sounds like Dyson would be a perfect to start making consumer printers!
If you want to suck sand out of a groove in a hard floor with sheer power, or get the most debris you can out of a thick carpet, Dyson might be a great choice. But if you just want to quickly do a routine vacuuming of your (smallish) home I think there are better cheaper options.
It's last year model though, not sure what the improvements are now!