"Investigating - We have received reports of the "Next" or "Login with Google" buttons being disabled on the login screen for MongoDB Cloud and MongoDB Support. We are investigating the issue and will update this post shortly. Dec 15, 15:28 UTC"
MongoDB Cloud and Support: Cluster connectivity issues in some regions. Login buttons greyed out. Resolved - This incident has been resolved. Dec 15, 16:38 UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec 15, 16:28 UTC Update - Atlas clusters in AWS regions us-west-1, us-west-2, and us-govwest-1 may have connectivity issues internally as well as with their applications. Atlas Data Lake users may also experience degraded performance, especially for clusters and buckets in us-west-2. We have identified an issue preventing logins to MongoDB accounts. This includes Atlas, Cloud Manager, University, Community, and Support accounts. Dec 15, 16:17 UTC Update - We have identified an issue preventing logins to MongoDB accounts. This includes Atlas, Cloud Manager, University, Community, and Support accounts. Atlas clusters in AWS regions us-west-1, us-west-2, and us-govwest-1 may have connectivity issues internally as well as with their applications. We are working with our partners to mitigate the issue. Dec 15, 16:00 UTC Identified - We have identified an issue preventing logins to MongoDB accounts. This includes Atlas, Cloud Manager, University, Community, and Support accounts. Atlas clusters and DB users are unaffected. We are working with our partners to mitigate the issue. Dec 15, 15:48 UTC Investigating - We have received reports of the "Next" or "Login with Google" buttons being disabled on the login screen for MongoDB Cloud and MongoDB Support. We are investigating the issue and will update this post shortly. Dec 15, 15:28 UTC