What surprised me is for the exact same internals, they will charge you substantially more to fix it depending on the case material.
Aluminium is the cheapest at about £150. Steel costs just over £300 and if you were foolish enough to opt for ceramic, that will be £750.
To fix the exact same thing!
I call foul play.
Definitely something to bear in mind when buying one though.
Apple does sell refurbished watches, so it's probably that it's cheaper and more efficient to just grab a new Apple Watch from a box, give it to the customer and throw the old one in the refurbished parts bin. You also don't need a local shop to do repairs since the customer isn't waiting angrily to get their device back, so you can just bulk ship them to some central place.
You’re getting a new Apple Watch.
Should a processor upgrade cost more because my case has led lights and a glass door?
Seems fine by me?
If you're sure the software update was what killed your watch, you should demand nothing less than a new replacement watch, at no additional cost to you.
It’s unfair to take that large profit over again on a ‘repair’ where their hardware is the thing at fault.
The internals stopped working, not the case, so they should replace at the cost of the internals. They can keep the case materials if they really are so valuable.