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That all sounds like project specific issues. A lot of FOSS projects are exceptionally well documented. The same with the attitude, some are wrose, some better. It doesn't seem like this is specific to FOSS licensing.

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I work with a company that contributes to some open source but most of the code is closed-source. I feel that the reason many enterprises pay for the software is that when there's an exotic bug that only happens with LDAP with a certain cypher being used, they know it will get fixed (because it's funded by support/maintenance fees). While there may be exceptions, I just don't see OSS contributors going out of their way to fix such edge cases. So perhaps the solution for some open source project issues might be to not-opensource it.

Point of FOSS is that you can fix exotic issues yourself, at your timeline and perhaps share your fixes with the original project, if you also want other people to distrute the fix for you via some standard Linux distro.

That's the main freedom you get from FOSS. FOSS != free support. It's empowering.

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