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Revenue? The fine. Reputation? The outage.

Companies who host on AWS don't care that the retail arm abuses its market position, they care about reliability.

The fine, certainly

If us-east-1 going down for about 24 hours costs Amazon $1.3+ billion, wouldn't that make the yearly revenue of that region something like $475 billion? I think that's like AWS and Amazon yearly revenues put together.

the cost of downtime can be a lot higher than the revenue for the same time in "uptime".

some SLA's include extra compensation. there is reputation damage, ie lost future sales. perhaps also extra costs were made to resolve things.

I still have my doubts about 24 hours of reduced performance on us-east-1 being so costly that it's equivalent to 1% of yearly Amazon revenue. I know that we run some services on us-east-1 and they never completely stopped working during the downtime, so it wasn't a complete region failure.

>there is reputation damage, ie lost future sales.

hard to estimate those though.