I use the grains in full fat milk, getting raw milk is ideal but isn't easy and don't usually bother. The process works fine in pasteurized milk anyway. I was also lactose intolerant before I took the Kefir and it didn't upset it thankfully, it actually cured it.
The main thing to really be aware of is to start slowly with a few tablespoons rather than gulping down all 250ml of your first few batches, it can be quite intense on the system until you adapt to it.