I wasn't sure exactly what to title this submission, since there was no clear title on the page (which is just a link to a pop-up window); I think the more interesting discussion here is around property ownership, versus the "I'll never buy from you again" comments.

Would we accept that we couldn't update to Windows 10, or switch to Ubuntu, on our laptops, because the Compaq brand was discontinued in 2013?

IMO, the sales & service model of mobile devices has been focused on centralized top-down control, which can often serve to harm the user more than it helps them; especially in cases like this. There's a lot of variability in a statement like that though—why I thought it would be an interesting discussion topic.